Marcel Johnson
Vallejo,CA
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at Five Star Carwash. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Skilled in maintaining cleanliness and fostering positive guest relations, ensuring a welcoming environment. Reliable team player committed to excellence in fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Greeter /Vacuum Technician
Five Star Carwash
07.2021 - 10.2025
- Demonstrated attention to detail in removing tough stains and odors, from 100 plus cars , restoring vehicle interior ambiance.
- Adapted quickly to changes in procedures and policies, maintaining high service standards.
- Enhanced customer satisfaction by providing friendly and efficient service upon entry.
Wait Staff Member
Sandra Dee Bbq
05.2016 - 07.2021
- Cultivated warm relationships with regular customers Increasing return customers by 10%.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Package Sorter
UPS
02.2010 - 05.2016
- Contributed to overall warehouse efficiency by assisting with inventory control tasks as needed
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- increase productivity by 10% adhering to safety protocols while working in a fast pace environment.
Laborer
G&S Construction
04.2007 - 02.2010
- Performed basic plumbing repairs such as installing new toilets, unclogging drains, and maintaining gutters.
- Installed 20 plus lighting fixtures, cabinets, shelving , painted walls and ceilings, removed carpet and wood flooring.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
Education
High School Diploma -
Laguna Creek High School
Elk Grove, CA05-1998
Skills
- Team player mentality
- Stocking
- Strong work ethic
- Patience and composure
- Initiative and Self-motivation
- Reliability and punctuality
- Guest relations
- Professional appearance
- Welcoming demeanor
- Food safety awareness
- Cleanliness
- Attention to detail
Certification
Certification in "Power To Arrest Basic Training".
Timeline
Greeter /Vacuum Technician
Five Star Carwash
07.2021 - 10.2025
Wait Staff Member
Sandra Dee Bbq
05.2016 - 07.2021
Package Sorter
UPS
02.2010 - 05.2016
Laborer
G&S Construction
04.2007 - 02.2010
High School Diploma -
Laguna Creek High School