MARCEL ROBINSON
Huntington Beach,CA
Summary
Experienced with operational strategy, effectively overseeing large-scale projects and improving productivity. Utilizes comprehensive knowledge of resource management to achieve efficient workflow. Track record of leading high-performing teams and implementing impactful process improvements.
Overview
24
24
years of professional experience
Work History
Senior Operations Manager
Cohealo
Boston, MA
06.2013 - Current
- Company Overview: Private Equity-backed
- Serve as a strategic operational partner to top-tier hospital networks including Kaiser Permanente, Mass General Brigham, and the UK’s NHS.
- Oversee nationwide fleet and driver operations, ensuring full compliance with maintenance, insurance, and safety standards.
- Drive equipment logistics for over 1,000 hospital sites, ensuring timely delivery, maintenance, and allocation.
- Cultivate and manage vendor relationships for reliability and cost-efficiency.
- Reduced rental expenditures via data-driven sourcing and redeployment.
- Collaborate with product/UX teams for software improvements; boosted adoption by 60%.
- Led onboarding for new hospital clients to ensure seamless operational launches.
- Manage and mentor 30+ field team members for operational excellence.
- Private Equity-backed
Loss Prevention Manager
Sears Holdings Corporation
Redwood City, CA
01.2006 - 01.2013
- Managed loss prevention across multiple locations, reducing shrinkage through audits and training.
- Investigated theft cases and collaborated with law enforcement.
- Built and led a 15+ member team, fostering accountability and security.
- Earned recognition: Asset Protection Coach of the Year, Best Safety Summary Results.
Loss Prevention Agent
Sears Holdings Corporation
Redwood City, CA
01.2001 - 01.2006
- Conducted surveillance and investigations to reduce loss and enforce protocols.
- Partnered with law enforcement on crime prevention initiatives.
Education
High School Diploma -
J Eugene McAteer
San Francisco, CA06-1999
Skills
- Strategic Operations Management
- Supply Chain Optimization
- Inventory & Asset Management
- Logistics & Distribution Planning
- Vendor & Partner Coordination
- Capacity Planning & Forecasting
- Medical Equipment Lifecycle Management
- Cross-Departmental Collaboration
- Budget Management & Cost Control
- Performance Metrics & KPI Tracking
- Data Analytics & Reporting
- Strategic Operations Management
- Supply Chain Optimization
- Inventory & Asset Management
- Logistics & Distribution Planning
- Vendor & Partner Coordination
- Capacity Planning & Forecasting
- Process Improvement (Lean, Six Sigma)
- Quality Assurance & Compliance
Healthcare-Specific Skills
- Healthcare Operations & Workflow
- Regulatory Compliance (HIPAA, FDA, Joint Commission)
- Hospital & Clinical Stakeholder Management
- Medical Equipment Lifecycle Management
- Understanding of Acute vs Post-Acute Care Needs
Leadership & Cross-Functional Skills
- Cross-Departmental Collaboration
- Team Leadership & Talent Development
- Budget Management & Cost Control
- Performance Metrics & KPI Tracking
- Change Management
- Crisis & Risk Management
Technology & Tools
- ERP & Inventory Management Systems (eg, SAP, Oracle, NetSuite)
- Logistics Software (eg, Route optimization tools, RFID/asset tracking)
- CRM & Collaboration Tools (eg, Salesforce, Slack, Asana)
- Data Analytics & Reporting (Excel, Tableau, Power BI)
Timeline
Senior Operations Manager
Cohealo
06.2013 - Current
Loss Prevention Manager
Sears Holdings Corporation
01.2006 - 01.2013
Loss Prevention Agent
Sears Holdings Corporation
01.2001 - 01.2006
High School Diploma -
J Eugene McAteer