Ramon Delgado
Reading
Summary
Resourceful Senior Operations Manager with experience directing in logistics and Warehouse Operations. Having a track record in excelling in process improvement and team leadership. Spearheaded strategic initiatives that enhanced operational efficiency and reduced costs. Proficient in SAP and committed to fostering a high-performance workplace culture.
Professional and clear communicator, successful in managing efficiency and boosting employee morale through constructive employee feedback and staff reviews.
Enthusiastic and eager to contribute to a company's success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Samsung SDS
03.2022 - Current
- Redesigned the warehouse layout to accommodate cross-functional teams, enhance operational efficiency, and drive process improvements, maximizing space and improving utilization.
- Mentored junior staff on best practices in operations management and project execution.
- Developed and implemented strategic initiatives to streamline logistics and supply chain management.
- Managed 180 employees in separate shifts, 1.2 million sq. ft. warehouse, encompassing labor, turnover, and diversity.
Warehouse Manager
Honor Foods (Burris Logistics Company)
03.2021 - 03.2022
- Coordinated with external partners to optimize transportation routes, leading to cost reductions and improved service levels.
- Oversaw daily operations, ensuring adherence to company policies and regulatory requirements while maintaining high standards of quality control.
- Implemented safety protocols, resulting in reduced workplace incidents and improved compliance with regulations.
- Managed 4 Supervisors and 60 employees in a 2 shift warehouse
- Analyzed supply chain performance metrics to identify areas for improvement and drive strategic initiatives.
Warehouse Receiving Supervisor
Ashley Furniture Warehouse
09.2019 - 11.2020
- Oversaw receiving operations, ensuring timely processing of incoming shipments.
- Implemented inventory management systems to enhance accuracy and efficiency.
- Streamlined workflow processes to reduce delays in merchandise availability.
- Managed a team of 90 employees and 2 leads.
- Applied positive reinforcement methods to redirect poor behaviors and habits.
Lead Operations Supervisor
Burris Logistics
10.2010 - 08.2019
- Supervised daily operations, ensuring adherence to safety and compliance standards.
- Monitored key performance indicators, facilitating data-driven decision-making for operational enhancements.
- Fostered a positive work environment by promoting open communication, teamwork, and mutual respect among team members.
- Cost reduction and damage containment.
- Proactive problem-solving and operational improvements.
- Managed over $3,000,000 in inventory, 120 employees, 12 supervisors, in a 375,000 sq. ft. warehouse.
Warehouse Manager
Bobs Discount Furniture
07.1997 - 10.2010
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Led daily warehouse operations to ensure efficient order fulfillment and inventory management.
- Maintained a high sales rate of 100% for 2 years in a row. Hit the 1 million sales club for the company
Education
No Degree -
Post University
Waterbury, CTNo Degree - Project Management
Florida Institute of Technology
Melbourne, Florida, FL10-2020
GED -
Crosby High School
Waterbury, CT07-1997
Skills
- Strategic Operations Management
- Supply chain management
- KPI metrics
- Process Improvement and Pro-Active decision making
- Cost reduction strategies
- Safety and Security
- HPWP - High Performance work Place (Seminar)
- Red Prairie Software
- Manhattan Software
- SAP
- Business planning
- KPI tracking
Certification
Project Management Certification
Languages
Spanish
Native or Bilingual
Timeline
Senior Operations Manager
Samsung SDS
03.2022 - Current
Warehouse Manager
Honor Foods (Burris Logistics Company)
03.2021 - 03.2022
Warehouse Receiving Supervisor
Ashley Furniture Warehouse
09.2019 - 11.2020
Lead Operations Supervisor
Burris Logistics
10.2010 - 08.2019
Warehouse Manager
Bobs Discount Furniture
07.1997 - 10.2010
No Degree -
Post University
No Degree - Project Management
Florida Institute of Technology
GED -
Crosby High School