Marcel Sterling

• Followed plant safety procedures, rules, and regulations.
• Adjusted and maintained plant equipment for safety and performance.
• Performed minor mechanical work and routine equipment maintenance.
• Maintained a safe working environment by adhering to safety protocols and conducting regular inspections.

Waterway of Southwest PA Bethel Park, Pa Compliance Specialist / Fire equipment Testing

Compliance testing of hoses, nozzles, appliances and ladders on fire trucks

Attention to detail is key while identify failing or faulty equipment

Very physically demanding 10-12 hour shifts with minimal days off

Travel out of state up to 3 weeks at a time testing different departments

Drive company vans that shuttle employees to and from job sites

Provide exceptional customer service.

Supervise and trained staff accurately.

Provide positive feedback towards team members and customers.

• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.

• Supported bartenders with essential tasks, resulting in more efficient bar operations.
• Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
• Handled cash transactions accurately, maintaining proper accounting of sales figures.
• Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
• Provided excellent customer service, addressing patron needs promptly and courteously.
• Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.