Marcela Galindo
Clermont,FL
Summary
Results-oriented Industrial Engineer with extensive experience in program management and community engagement, with a focus on serving the Hispanic community. Expertise in optimizing processes, driving operational efficiencies, and managing complex projects. Proven ability to apply engineering principles to develop strategic initiatives that enhance organizational performance and foster robust relationships within diverse communities.
Overview
7
7
years of professional experience
Work History
Small Business Specialist
Prospera
Orlando , FL
2023.07 - Current
- Develop internship programs for students, creating a training structure that enhances integration and practical learning.
- Manage the Don Quijote Awards, coordinating candidate evaluation and selection, as well as organizing the award event.
- Support consultants in implementing strategies to improve operational efficiency and financial performance of clients.
- Advise small business owners on optimizing their operations, from financial management to internal process improvement.
- Act as a power user of CRM, managing and optimizing the system to improve client relationships and project tracking.
- Assisted clients in developing strategies for growth opportunities such as mergers or expansion into new markets.
Program Coordinator
Hispanic American Chamber
Boston , MA
2022.01 - 2023.07
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Developed and implemented program activities according to established goals and objectives.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Prepared reports on progress towards program goals for management review.
Mentoring Program Coordinator
E for all
Boston , MA
2021.01 - 2021.12
- Developed and implemented a comprehensive training program for mentors and mentees.
- Scheduled meetings between mentors and mentees, providing support when needed.
- Organized outreach events to recruit new participants into the program.
- Researched best practices in youth-mentoring programs and shared results with staff members.
Coordinator of Member Engagement
Hispanic Chamber Of Commerce
Cali , COL
2020.01 - 2020.12
- Organize and coordinate events such as networking functions, workshops, and conferences, enhancing member interaction and community presence.
- Serve as the primary point of contact for member inquiries, providing exceptional customer service and support.
- Create and manage member communications, including newsletters, updates, and promotional materials.
- Collaborate with business leaders and stakeholders to identify member needs and tailor engagement initiatives.
Program Analyst
Javeriana University
Cali , COL
2018.01 - 2019.12
- Assisted in developing new program initiatives through creating detailed project plans, timelines, and budgets.
- Develop and manage project plans for program enhancements, ensuring alignment with university goals and deadlines.
- Prepared periodic reports on the status of each program initiative including progress updates, challenges encountered, and successes achieved.
- Conduct a comprehensive analysis of academic programs to evaluate effectiveness and identify areas for improvement.
Education
Foundations of Project Management -
Google Coursera
Online2023-08
Bachelor of Science in Industrial Engineering -
Javeriana University
Cali, COL2021-09
SparkU Entrepreneurship Certificate -
Boston University
Boston, MA2020-11
Skills
- Project Management Tools
- Event Planning
- Stakeholder Communication
- Program Development
- Data Analysis and Reporting
- Organizational and Time Management
- Design and analysis
- Corporate leadership
- Public Speaking
- Networking
- Attention to Detail
- Communication
Languages
Spanish
Native/ Bilingual
English
Professional
Portuguese
Elementary
Affiliations
- Participated as a marketing consultant for Julia Mejía's political campaign in Boston, MA
Timeline
Small Business Specialist
Prospera
2023.07 - Current
Program Coordinator
Hispanic American Chamber
2022.01 - 2023.07
Mentoring Program Coordinator
E for all
2021.01 - 2021.12
Coordinator of Member Engagement
Hispanic Chamber Of Commerce
2020.01 - 2020.12
Program Analyst
Javeriana University
2018.01 - 2019.12
Foundations of Project Management -
Google Coursera
Bachelor of Science in Industrial Engineering -
Javeriana University
SparkU Entrepreneurship Certificate -
Boston University
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