Marcela Garcia
Hernando Beach,FL
Summary
Hello! My name is Marcela Garcia, and I am looking for a part time or full time job while I purse an education and career in college for Vet Technician! I am very hardworking, friendly, and have had a lot of experience in customer service that has trained me to be patient and kind in any situation. I am very organized and clean, as I also have graduated as a Nail Technician which has taught me the importance of cleanliness and taking care of clients needs and requests. I am committed to maintaining high-quality standards and creating a welcoming atmosphere while effectively managing time and tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nail Technician
Self Employed Services
Tampa, FL
06.2023 - Current
- Managed appointment scheduling to optimize service efficiency and client flow.
- Educated clients on nail care practices and product recommendations for optimal results.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Developed unique nail art designs tailored to individual client preferences, enhancing overall service offerings.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
Barista
Target/Starbucks
Spring Hill, FL
02.2024 - 07.2024
- Prepared high-quality beverages in accordance with standard recipes and customer preferences.
- Collaborated with team members to fulfill orders promptly during peak hours.
- Adapted quickly to changing customer demands while maintaining service quality standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training of new baristas on beverage preparation and customer service protocols.
Receptionist
Small Jobs Electric
Tampa, FL
10.2022 - 06.2023
- Assisted in maintaining office supplies, optimizing inventory levels for daily operations.
- Handled incoming calls, addressing inquiries and routing to appropriate staff members promptly.
- Provided administrative support, including filing documents and organizing records efficiently.
- Collaborated with team members to improve visitor experience through effective communication strategies.
- Implemented office procedures that enhanced workflow efficiency and reduced wait times for clients.
- Managed front desk operations, ensuring efficient appointment scheduling and client interactions.
Beauty Advisor
Ulta
Tampa, FL
03.2022 - 09.2022
- Assisted customers in selecting beauty products tailored to individual needs
- Educated clients on loyalty programs and promotions to increase engagement
- Processed transactions efficiently while ensuring accurate cash handling
- Collaborated with team members to achieve sales goals and maintain inventory levels
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Demonstrated application techniques for makeup products to enhance customer experience
Front Desk Receptionist
Eric Garcia MD
Tampa, FL
05.2018 - 03.2021
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Coordinated communication between medical staff and patients to streamline workflow.
- Assisted in office organization, ensuring a welcoming and professional environment.
- Implemented process improvements that reduced wait times for patients during peak hours.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Penn Foster High School
PA12-2019
Skills
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Adaptive and creative
- Exceptional customer service
- Bilingual English and Spanish
- Nail art techniques
Certification
- Licensed Nail Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Target/Starbucks
02.2024 - 07.2024
Nail Technician
Self Employed Services
06.2023 - Current
Receptionist
Small Jobs Electric
10.2022 - 06.2023
Beauty Advisor
Ulta
03.2022 - 09.2022
Front Desk Receptionist
Eric Garcia MD
05.2018 - 03.2021
High School Diploma -
Penn Foster High School