Marcela Nevins
Altamonte Springs,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RNT position. Ready to help team achieve company goals. In addition, looking forward to grow with the company and develop many new skills as I challenge myself to become an RN in the future.
Overview
10
10
years of professional experience
Work History
Entrepreneur
Cleaning Services
09.2019 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Used attention to details in every area and performed various tasks including sweeping, mopping, dusting.
- knowledge of health and safety procedures. Physical fitness and endurance.
Retail Store Supervisor
Sheraton Vistana Villages
10.2014 - 08.2019
- Streamlined inventory management processes, resulting in improved efficiency and reduced stock discrepancies.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
- Led weekly staff meetings to discuss goals, accomplishments, challenges, and opportunities for improvement within the store operations.
- Conducted periodic performance reviews with each team member as part of ongoing professional development.
- Collaborated closely with other department managers to ensure seamless integration of daily operations across all areas of the store environment.
Education
Bachelor of Science - Hospitality Administration And Management
University of Central Florida
Orlando, FL12.2014
Skills
- Supply Restocking
- Family Communication
- Recording vital signs
- Calm Under Stress
- Continuous Improvement
- Empathy and Compassionate Care
- Effective Communication
- Written Communication
- Team Collaboration
Timeline
Entrepreneur
Cleaning Services
09.2019 - Current
Retail Store Supervisor
Sheraton Vistana Villages
10.2014 - 08.2019
Bachelor of Science - Hospitality Administration And Management
University of Central Florida