Marcela Pagoada
Miami,FL
Summary
Proven Driver Trainer with a track record of developing tailored programs at Veho, enhancing driver performance and fuel efficiency. Expert in defensive driving and managing customer needs, significantly improving team cohesion and customer satisfaction. Achieved a notable safe driving record at Amazon, demonstrating exceptional multitasking and emergency handling skills. Driver Trainer experienced supporting daily operation of transportation department. Dedicated to promoting excellent driver performance to achieve safety goals. Maintained current knowledge of program rules, regulations, requirements, and routine records.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Driver Trainer
Veho
Miami, FL
09.2023 - Current
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
Amazon Driver
Amazon
Miami, FL
09.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Education
Bachelor Of Civil Engineering -
UNITEC
Honduras 03.2016
Skills
- Defensive Driving
- Driver Assessment
- Managing customer needs
- Emergency Procedures
- Fuel Efficiency
- Multitasking
Certification
- HIPAA ( Training for Medical Couriers in observance of the Health Insurance Portability and Accountability Act of 199)
- Bloodborne Pathogens, Exposure Control, Granted:Transportation & Specimen IntegrityBest Practice Industry Standards (as based on OSHA 29 CFR 1910.1030)
- Chemotherapy (Hazardous) Drugs Transportation
- Cpr
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Driver Trainer
Veho
09.2023 - Current
Amazon Driver
Amazon
09.2022 - Current
Bachelor Of Civil Engineering -
UNITEC