Marcela Taylor

• Provide administrative and childcare support to a family of Four with Two children aged 3 and 5.
• Manage family’s calendar, appointments, travel arrangements, bills, and correspondence
• Plan and coordinate family events, parties, outings, and vacations
• Perform household tasks such as grocery shopping, laundry, cleaning, cooking
• Supervise children’s daily activities, homework, hygiene, meals, and bedtime
• Organize fun and educational games, crafts, books, and outdoor activities for children
• Drive children to school, extracurricular activities, playdates, and appointments
• Handle emergency situations calmly and efficiently
• Increased family’s productivity by 25% by streamlining their workflow and eliminating clutter

Improved children’s academic performance by 15% by providing tutoring and feedback

• Managed employee disputes by employing conflict resolution techniques.
• Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Led decision-making and implementation of HR policies, procedures, programs and functions.
• Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
• Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Developed focused training programs, leadership pipeline and succession plans.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
• Motivated employees through special events and incentive programs.
• Implemented performance reviews and motivational strategies to elevate HR team results.