Marcela Tolentino
Arlington
Summary
Detail-oriented Certified Pharmacy Technician with over 15 years of experience in sterile compounding, inventory management, and hospital pharmacy operations. Proficient in aseptic technique and chemotherapy preparation, ensuring high standards of patient care in both inpatient and outpatient settings. Recognized for enhancing team collaboration and adapting to evolving demands while maintaining accuracy and efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pharmacy Technician (PRN)
Kindred Hospital
01.2024 - Current
- Compounded IV medications aseptically for three healthcare facilities, ensuring patient safety and compliance.
- Assisted with pre-packaging medications, enhancing workflow efficiency within the pharmacy team.
- Supported inventory management by restocking Pyxis systems, contributing to medication availability and accessibility.
- Collaborated with pharmacy staff to streamline operational processes, improving overall service delivery and performance.
- Conducted regular quality checks on compounded medications, ensuring adherence to safety standards and protocols.
Pharmacy Technician IV
JPS Health Network
01.2022 - Current
- Ensured accurate preparation of chemotherapy IV medications using strict aseptic techniques.
- Maintained optimal stock levels in the automated dispensing system, enhancing medication availability.
- Conducted regular inventory assessments to manage drug and supply inventories effectively.
- Processed prescriptions for outpatient and home health patients with high attention to detail.
- Entered patient information into the computer system to facilitate efficient medication dispensing.
- Performed cashier functions, ensuring accurate transactions while assisting with patient inquiries.
- Responded to phone inquiries, resolving pharmacy-related issues and enhancing patient communication.
- Collaborated with healthcare professionals to enhance patient care through effective medication management.
MED D Biller (Pharmacy Technician)
PharMerica
11.2020 - 03.2021
- Facilitated timely resolution of outstanding claims by providing necessary documentation support.
- Updated and organized comprehensive patient files, ensuring accuracy in demographic and insurance information.
- Created and maintained prior authorization records for medications, streamlining approval processes.
- Engaged with insurance plans to secure necessary approvals for medication coverage, enhancing patient access.
- Collaborated with facilities to address claim issues, improving overall workflow efficiency.
- Assisted team members in understanding billing processes and documentation requirements for optimal compliance.
MED D Biller (Pharmacy Technician)
Medix Staffing Company
08.2020 - 11.2020
- As a temporary position, I was a resource to the facilities in obtaining and completing necessary documentation for follow up on outstanding claims. Update and create files with all pertaining demographic information, insurance information and prior authorizations for medications. Contact plans as needed to obtain approvals.
Pharmacy Technician II
Parkland Hospital
04.2008 - 03.2020
- Worked in the oncology clinic as an IV pharmacy technician, compounded IV and chemotherapy medications. Worked as a pharmacy technician for the informatics team. Primary responsibility was to provide support to nursing and hospital staff with any issues they may encounter with the pyxis products and medications. Build new pyxis, modify, adjust, and optimize the pyxis machines. The job requires strong communication skills due to the multiple interactions that the team has with nursing, management, pharmacy, and hospital staff. Worked in the OR pharmacy distributing medications and helped maintain an impeccable count of narcotic medications. Managed drug and supply inventory while working as a decentral pharmacy technician. Helped train new employees and compound intravenous medications for the SICU and ICU units.
Pharmacy Technician II (PRN Weekends)
Cooks Children Hospital
01.2017 - 10.2017
- Provided professional pharmacy services to patients and staff. Under the supervision of a pharmacist, accurately prepared IV medications and chemotherapy medications using aseptic technique. Answered phone calls and responded to missing doses. Restocked the IV room.
Pharmacy Technician (PRN Weekends)
Medical Center of Arlington
01.2017 - 10.2017
- Under the direct supervision of a pharmacist, compounded and repackaged medications, including unit-dose and sterile products. Perform reconciliation for discontinued and outdated medications. Refill pyxis machines, including narcotics medications throughout the different areas of the hospital.
Pharmacy Technician
Central Line Infusion
05.2006 - 04.2007
- Completed 160 hours to fulfill graduation requirements and then hired full time. Measure and mix compound sterile admixtures, including parental nutrition, antibiotics, chemotherapy, hydrations and IVIG’s using aseptic technique. Ensured compounding areas and equipment were cleaned and sanitized according to government regulations and company policies and procedures. Utilized a computer to track inventory and identify supplies to order. Packaged and labeled medication to be ready for home deliveries. Occasionally delivered medications to patient’s home.
Education
Associate Degree - Health Information Management
Ultimate Medical Academy
09.2024
CPA - A Certificate and CPB Certificate
AAPC Medical Coding Class
Pharmacy Technician Certification - PTCB, IV Certification, Texas State Board of Pharmacy
Remington College
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The X-Ray Academy of Texas
Skills
- Enthusiastic self-motivator
- Knowledge of pharmacy operations
- Inventory management
- Emotional awareness
- IV Preparation Expert
- Proficient in resolving conflicts
- Thorough in quality assurance
- Proficient in computer applications
Certification
- BLS – Certified
- Certified Professional Biller
- Certified Professional Coder – Apprentice (CPC-A)
- Certified Pharmacy Technician
Languages
Bilingual – Fluent in English and Spanish.
Timeline
Pharmacy Technician (PRN)
Kindred Hospital
01.2024 - Current
Pharmacy Technician IV
JPS Health Network
01.2022 - Current
MED D Biller (Pharmacy Technician)
PharMerica
11.2020 - 03.2021
MED D Biller (Pharmacy Technician)
Medix Staffing Company
08.2020 - 11.2020
Pharmacy Technician II (PRN Weekends)
Cooks Children Hospital
01.2017 - 10.2017
Pharmacy Technician (PRN Weekends)
Medical Center of Arlington
01.2017 - 10.2017
Pharmacy Technician II
Parkland Hospital
04.2008 - 03.2020
Pharmacy Technician
Central Line Infusion
05.2006 - 04.2007
CPA - A Certificate and CPB Certificate
AAPC Medical Coding Class
Pharmacy Technician Certification - PTCB, IV Certification, Texas State Board of Pharmacy
Remington College
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The X-Ray Academy of Texas
Associate Degree - Health Information Management
Ultimate Medical Academy
PROFESSIONAL PROFILE
- Customer service oriented professional backed by healthcare and pharmaceutical industry experience. Able to audit patient records to assure proper charging of services for compliance and proper reimbursement of claims.
- Communication skills necessary to deal effectively with patients and healthcare providers.
- Effective problem solver, able to assess situations and identify solutions.
- Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
KEY QUALIFICATIONS
- Data Abstracting Data Analysis Release of Information (ROI) Medical Records Management
- Electronic Health Records (EHR) Electronic Medical Records (EMR) HIPAA Compliance
- Medical Coding ICD-10-CM ICD-10-PCS CPT Inpatient / Outpatient Encoder Software Medical Terminology
- Data Entry Health Information Healthcare Records Healthcare Law, Policies, and Ethics
- Healthcare Reimbursement Revenue Cycle Management Interpersonal Professional Communications
- Anatomy & Physiology Data Management