Christine Mott
Davenport
Summary
Versatile and dedicated professional demonstrating exceptional communication skills and meticulous attention to detail, focused on enhancing team success.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
CityMD: Urgent Care
09.2024 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Managed patient registration process, confirming data accuracy and completeness.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Customer Service Representative
Painters Express
09.2022 - 08.2024
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Customer Service Representative/Teller
TD Bank
09.2017 - 09.2022
- Identified referral opportunities for additional banking services and cross-sold relevant bank products to fulfill customer needs.
- Assisted customers with opening new accounts and processing all paperwork per banking guidelines.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Arts - Business Management
Gettysburg College
Gettysburg, PASkills
- Detail-oriented approach
- Commitment to professional standards
- Strategic team guidance
- Enthusiastic self-motivator
- Strong communication skills
Timeline
Patient Service Representative
CityMD: Urgent Care
09.2024 - Current
Customer Service Representative
Painters Express
09.2022 - 08.2024
Customer Service Representative/Teller
TD Bank
09.2017 - 09.2022
Bachelor of Arts - Business Management
Gettysburg College
Similar Profiles
Samia IraniSamia Irani
Medical Scribe at Citymd Urgent CareMedical Scribe at Citymd Urgent Care
Samuel AyankunleSamuel Ayankunle
Shift Lead, Scribe at CityMD: Urgent careShift Lead, Scribe at CityMD: Urgent care
Devin BoodhaDevin Boodha
Medical Scribe Tech at CityMD Urgent CareMedical Scribe Tech at CityMD Urgent Care
Kimmy GraueKimmy Graue
Restaurant Manager at IservRestaurant Manager at Iserv
Brian PeckhamBrian Peckham
Banquet Chef at Hotel BlackhawkBanquet Chef at Hotel Blackhawk