Marcela Torres
El Paso
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tech
Homeward Bound
El Paso, TX
01.2025 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Costumer Service
Pokeworks
El Paso, TX
05.2024 - 07.2024
- Enhanced member retention through personalized engagement and excellent customer service.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Built positive relationships with customers by providing exceptional customer service.
- Managed food resources, memorized orders, and coordinated customer service.
Cashier
KFC
El Paso, TX
05.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - CCMA
Southwest University
El Paso, TXCertificate MEDCA - Phlebotomist
Cultural Technical Institute
El Paso, TX04-2025
High School Diploma -
Del Valle High School
El Paso, TX06-2023
Skills
- Customer interaction
- Attention to detail
- Customer service
- Vital signs monitoring
Certification
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
- First Aid/CPR Certified
- CBCS- Certified Billing and Coding Specialist
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tech
Homeward Bound
01.2025 - Current
Costumer Service
Pokeworks
05.2024 - 07.2024
Cashier
KFC
05.2023 - 07.2023
Associate of Applied Science - CCMA
Southwest University
Certificate MEDCA - Phlebotomist
Cultural Technical Institute
High School Diploma -
Del Valle High School