Marcela Villalta
San Marcos,TX
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
5
5
years of professional experience
Work History
Multiline Representative
State Farm
07.2018 - Current
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Education
Bachelor of Family And Consumer Science - Interior Design
Texas State University
San Marcos, TX05.2025
Associate of Arts -
Wharton County Junior College
Wharton, TX05.2021
Skills
- Sales Expertise
- Handling Customer Complaints
- Account Management
- Call Center Operations
- Problem-Solving Strengths
- Team Collaboration
Timeline
Multiline Representative
State Farm
07.2018 - Current
Bachelor of Family And Consumer Science - Interior Design
Texas State University
Associate of Arts -
Wharton County Junior College
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