Marcell Johnson
Charlotte,North Carolina
Summary
Will explain
Overview
37
37
years of professional experience
Work History
Shift Leader
Coca-Cola
07.2015 - 02.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Shift Lead
Sheraton Hotel & Resorts
06.2009 - 05.2015
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Trained new employees and delegated daily tasks and responsibilities.
Shift Lead
Synder-Lance
11.1995 - 06.2012
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
Shift Leader
Lone Star Steakhouse & Saloon
04.1989 - 09.1995
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Diploma - Basic Studies
South Mecklenburg High School
Charlotte, NC06.1990
Skills
- Role Modeling
- Cash Handling
- Staff Training
- Team Leadership
- Team Supervision
- Shift Scheduling
Timeline
Shift Leader
Coca-Cola
07.2015 - 02.2023
Shift Lead
Sheraton Hotel & Resorts
06.2009 - 05.2015
Shift Lead
Synder-Lance
11.1995 - 06.2012
Shift Leader
Lone Star Steakhouse & Saloon
04.1989 - 09.1995
Diploma - Basic Studies
South Mecklenburg High School
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