Ian Marcell Vogel Briceno
Brigham City,UT
Summary
Enthusiastic Computer Science major with a passion for working with data. Proven ability to communicate effectively across various departments, honed through experience as a Shipping Clerk. Successfully streamlined product dispatch processes by fostering collaboration and ensuring efficient communication. As a Cashier, adept at addressing customer needs, creating a welcoming environment, and delivering exceptional service, making customers feel valued.
Overview
2
2
years of professional experience
Work History
Shipping Clerk
Steve's And Sons
07.2023 - Current
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Implemented innovative packaging solutions, minimizing product damage during transit.
- Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
- Reviewed order data to verify transactions and shipping dates.
Customer Service Cashier
H-E-B
08.2021 - 05.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
No Degree - Computer Science
Lone Star College System
Cypress, TXHigh School Diploma -
William B Travis High School
Richmond, TX05.2022
Skills
- Shipping and Receiving
- Problem Solving
- Shipping Software
- Attention to Detail
- Effective Communication
- Teamwork and Cooperation
- Time Management
- Quality Assurance
- Order Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Shipping Clerk
Steve's And Sons
07.2023 - Current
Customer Service Cashier
H-E-B
08.2021 - 05.2023
No Degree - Computer Science
Lone Star College System
High School Diploma -
William B Travis High School
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