Marcella Caltagirone
San Francisco,CA
Summary
Experience in cash handling, high volume transactions, and maintaining accucarcy with with strong focus on customer service. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
6
6
years of professional experience
Work History
Bank Teller
Wells Fargo
10.2025 - Current
- Processed customer transactions efficiently and accurately at teller stations.
- Assisted customers with account inquiries and resolved issues promptly.
- Maintained cash drawer integrity through regular reconciliations.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Line Cook Supervisor
Good Bird Restaurant
09.2023 - 05.2025
- Supervised kitchen staff to ensure efficient meal preparation and adherence to safety standards.
- Trained new cooks in food handling procedures and operational protocols.
- Monitored inventory levels and coordinated with suppliers for timely stock replenishment.
- Implemented quality control measures to maintain consistency in food presentation and taste.
Line Cook Supervisor
Angelinas Cafe
09.2019 - 08.2023
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Supervised kitchen staff to ensure efficient meal preparation and adherence to safety standards.
Education
Bachelor of Arts - Sociology
Loyola University, New Orleans
New Orleans, LA05-2025
High School Diploma -
Sacred Heart Cathedral
San Francisco, CA05-2021
Skills
- Professionalism and courtesy
- Transaction processing
- Data entry efficiency
- Customer relationship development
- Financial transactions
Languages
American Sign langauge
Limited Working
Timeline
Bank Teller
Wells Fargo
10.2025 - Current
Line Cook Supervisor
Good Bird Restaurant
09.2023 - 05.2025
Line Cook Supervisor
Angelinas Cafe
09.2019 - 08.2023
Bachelor of Arts - Sociology
Loyola University, New Orleans
High School Diploma -
Sacred Heart Cathedral