Marcella Christian
Wilson,NC
Summary
At Publix, excelled in enhancing customer satisfaction and sales through expert product location assistance and prompt service. Trained new team members, embodying teamwork and communication, while mastering stock management and store layout. Achieved notable improvements in store efficiency and customer service quality.
Overview
1
1
year of professional experience
Work History
Grocery Associate
Publix
07.2023 - 04.2024
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
- Assisted upset shoppers when they could not find something they needed or something that was in stock .
Education
High School Diploma -
Fike High School
Wilson, NC06.2027
Skills
- Punctuality
- Shelf Stocking
- Cleanliness Maintenance
- Store layout understanding
- Stock management
- Assisting customers
- Teamwork
- Food safety
- Communication
- Price Checking
- Returning carts
Timeline
Grocery Associate
Publix
07.2023 - 04.2024
High School Diploma -
Fike High School