Marcella Lea

Securities Operations Associate Senior

FIS Global

07.1999 - 06.2024

Supported team members in their tasks, contributing to overall team success.
Entered data into computer tracking system and filed paperwork according to procedures.
Reviews Xcitek file and BNY Mellon daily for all global corporate actions, distributes via email to all affected administrators, clients or investment managers.
Prepares and distributes voluntary action notifications.
Obtains administrative and client response to voluntary action memorandum, voting them appropriately at the depository.
Processes capital change transactions on Trust Desk according to internal standards.
Reconciles Custodian positions to Trust Desk positions following a reorganization.
Conducts research and follows up on all open files to ensure deadlines and expirations are met.
Monitors internal accounts and cash exceptions.
Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Posts class action proceeds upon receipt and reconciles litigation accounts.
Reconciles and processes daily income files from BNY Mellon using internal systems,
Monitors and clears control accounts and cash exceptions for non-networked income postings.
Reviews workflows for requests from internal business units and external clients.
Proactively monitors income projections and pre-balance accumulated totals and adjusts income maps to ensure accuracy.
Creates daily blotters to balance posting activity.
Communicated with internal personnel to provide status updates for both shipping and receiving dates.
Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.