Marcella Mellett
Las Vegas
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. I firmly believe in team collaboration, adaptability, and achieving high-quality results.
I thrive providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. I am known for reliability, flexibility, and creating positive experiences for patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Spiegelworld
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Cashier Team Lead
LEV Group
05.2022 - 08.2024
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Operated POS cash register and equipment to collect payments.
Bartender
High Roller/Caesar's Entertainment
10.2022 - 11.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Gaming Bartender
Dawg House Saloon and Sports Book
06.2021 - 05.2022
- Supervise gaming machine input and output.
- Maintained a safe environment by adhering to all alcohol-serving laws and regulations, reducing potential liability issues.
- Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
Education
Associate of Arts - Hospitality Management
DeVry University
Orlando, FL06-2007
Skills
- Expert upselling abilities
- Outgoing personality
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
- Certified Bartender, Bartenders Union Local 165 - July 2016-January 2017
Timeline
Bartender
Spiegelworld
05.2023 - Current
Bartender
High Roller/Caesar's Entertainment
10.2022 - 11.2023
Cashier Team Lead
LEV Group
05.2022 - 08.2024
Gaming Bartender
Dawg House Saloon and Sports Book
06.2021 - 05.2022
Associate of Arts - Hospitality Management
DeVry University
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