Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Marcella Michalski

Waukesha,WI

Summary

Knowledgeable problem solving abilities with strong background in crafting high-quality beverages and maintaining customer satisfaction. Adept at managing inventory, training junior staff, and ensuring seamless daily operations. Demonstrated excellence in teamwork and customer service skills.

Overview

7
7
years of professional experience

Work History

Senior Barista

Barnes & Noble
08.2024 - Current
  • Train new hires
  • Place orders
  • Take inventory
  • Track sales
  • Customer service
  • Help push sales initiatives

Freelance Artist
01.2018 - Current
  • Work with customers to create artwork for them
  • Calculate prices that are fair for myself and the customer
  • Change finished products according to customer's requests

Panelist

Matsuricon
01.2024 - 12.2024
  • Plan event within the allowed time slot
  • Coordinate and schedule meetings with fellow panelists
  • Create a fun and engaging environment for the audience
  • Host and do in the moment problem solving

Senior Barista

Barnes & Noble
11.2022 - 05.2024
  • Train new hires in the cafe
  • Place orders
  • Take inventory
  • Track sales
  • Customer service
  • Help push sales initiatives

Education

Bachelor of Arts - Animation

Columbus College of Art And Design
Columbus, OH
05-2022

Skills

  • Specialty drink creation
  • Cleanliness standards
  • Sensory evaluation
  • Food safety compliance
  • Supply ordering
  • Promotional events
  • Problem-solving
  • Friendly and outgoing
  • Attention to detail
  • Multitasking and organization
  • Exceptional customer service
  • Clear communication

Accomplishments

  • Memorized ingredients and recipes for over 80 specialty drinks.
  • Served individually made coffee drinks to over 400 customers daily.
  • Documented and resolved training issues which led to high productivity.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Senior Barista

Barnes & Noble
08.2024 - Current

Panelist

Matsuricon
01.2024 - 12.2024

Senior Barista

Barnes & Noble
11.2022 - 05.2024

Freelance Artist
01.2018 - Current

Bachelor of Arts - Animation

Columbus College of Art And Design
Marcella Michalski