Marcella Seman
Moes on 10
Commerce,MI
1
Certification
4
years of professional experience
Offering excellent communication and interpersonal skills, with strong desire to learn and grow in customer service. Brings ability to quickly understand and address customer needs, using basic problem-solving and technology skills. Ready to use and develop these skills.
Work History
Server
1 Year 2 Months- Provided exceptional customer service in high-volume dining environment.
- Assisted in training new staff on menu offerings and service protocols.
- Coordinated order accuracy by effectively communicating with kitchen staff.
- Managed cash register operations, ensuring accurate transactions during peak hours.
Office Clerk
2 Years 2 Months- Managed daily office operations, ensuring efficient workflow and organization.
- Processed invoices and purchase orders, maintaining accuracy in financial documentation.
- Coordinated communication between departments, facilitating project updates and resource allocation.
- Implemented filing system improvements, enhancing document retrieval speed and efficiency.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Input data into spreadsheets and databases.
Office Assistant
1 Year 1 Month- Maintained electronic and physical filing systems to ensure easy retrieval of documents
- Handled incoming calls, took messages, and directed inquiries to appropriate staff members
- Performed general administrative tasks including photocopying, scanning documents, mailing letters/packages, etc
- Assisted with the preparation of financial reports, invoices, or expense reimbursements
Waitress/Hostess
3 Years 1 Month- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
Daycare Teacher
1 Year 6 Months- Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being
- Provided individualized attention to each child's needs, fostering their cognitive, physical, and social growth
- Ensured a clean and organized classroom environment by regularly sanitizing toys, equipment, surfaces, etc
- Encouraged creativity and self-expression through art projects, music, dance, and dramatic play activities
- Demonstrated patience, understanding, and compassion when dealing with challenging behaviors or emotional situations
Education
Bachelors - Criminal Justice
Bachelors - Business
Skills
Nannying
Inventory management
Classroom management
Grocery shopping assistance
Driving
Clothing store experience
Typing
Leadership
Maintaining patient confidentiality
Customer service
Homework assistance
Sales
Personal assistant experience
Childcare
Front desk
Communication skills
Phone answering
Computer operation
Food preparation
Infants
Time management
Laundry
Kitchen organization
Microsoft Word
Attention to detail
Basic math
Meal preparation
Working with children
Organizational skills
Strong work ethic
Exceptional customer service
Guest engagement
Memory retention
Cleanliness standards
Team collaboration
Item promotion
ai model and training evaluation
data annotation and quality assurance
Certification
Driver's License
Languages
English
Timeline
Server
Moes on 10
05.2025 - CurrentRead More
Office Clerk
San Marino Excavating
06.2024 - 08.2026Read More
Office Assistant
Munro collison
06.2024 - 07.2025Read More
Daycare Teacher
Wee Friends Child Care and Learning Center
02.2023 - 08.2024Read More
Waitress/Hostess
honey tree grille
06.2022 - 07.2025Read More
Michigan State University
Bachelors from Criminal Justice
Read More
Michigan State University
Bachelors from Business
Read More