MARCELLO ALLEVI
Grand Rapids,MI
Summary
Dynamic and solution-oriented project management IT professional with a proven track record of leveraging technology tools to drive efficiency and resolve complex issues. Expertise in fostering strong relationships that enhance business continuity, IT security, and client satisfaction. Recognized for delivering high-quality technical support and innovative strategies within diverse service-based environments, ensuring timely and effective solutions that meet organizational goals. Committed to continuous improvement and excellence in all aspects of project management and IT service delivery.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
IT Project Manager
Vector Technology Group
01.2025 - 09.2025
- Define project scope, goals, and deliverables aligned with business objectives and stakeholders.
- Support business and technology needs of varying complexity & size.
- Ensuring adherence and taking action to improve Enterprise Project Management methodology and quality standards.
- Oversee high-priority projects of mid to large size requiring considerable resources and high levels of functional integration.
- Responsible for coordinating activities, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of a project.
- Categorize stakeholders by influence, interest, and impact.
- Tailor updates to stakeholder needs—executives may want high-level summaries, while technical teams need detailed reports.
- Collaborate in creating end-to-end project plans that includes business implementation, readiness, and milestones.
- Provide project kick-off startup meetings with all involved team members, and stakeholders to define the project goals and overall production.
- Develop detailed project plans, timelines, and milestones.
- Allocate resources effectively, including personnel, hardware, and software.
- Coordinate cross-functional teams, communication, and milestones with third-party vendors.
IT Project Manager
Acrisure LLC
2022 - 01.2025
- Coordinate and gather business requirements related to assigned projects.
- Assist in the definition of project scope and objectives.
- Coordinate and complete assigned projects on time and within budget.
- Develop detailed project plans to monitor and track progress.
- Develop and produce project metrics on accomplishments and RACI items.
- Serve as a liaison between IT and home office business units to coordinate the necessary support needed to provide successful implementation of project initiatives.
- Manage processes to provide structure for new projects and initiatives.
- Develop project charters, plans, milestones, schedules, and timelines using standard project management and agile methodologies to ensure projects are completed on time.
- Highly experienced in using monday.com, a cloud bases management system for tracking projects.
- Daily project management support to project sponsors throughout the project life cycle.
- Support program governance (controls).
- Validate resource availability and allocation.
- Compile data and create project status reports for all Leadership and Stakeholders.
- Manage risks, actions, issues, and decisions for each project.
- Identify project dependencies as part of all project plans.
- Manage, organize, and identify the process of Stakeholder management by improving relationships and interests during.
- Manage scope and project changes effectively through shared presentations, planned budget, and project metrics.
- Provide team leadership ensuring team commitment while working towards the same goal.
IT PROJECT MANAGER
TVG-MEDULLA LLC (Chiropractic Franchise)
01.2022 - 01.2023
- Led and implemented IT strategies and installations to successfully launch over 36+ new and acquired clinics, added to 65 previously established locations. (Bringing total to more than 100 offices and 500+users.) Guaranteed operational IT infrastructure from lease signing to opening day (60 days) for each location.
- Prepare and monitor budgets and manage finances, including patient fees and billing.
- Develop goals and objectives related to efficiency and quality of healthcare services.
- Plan, direct, and coordinate the business activities within the clinics.
- Steered project management matrix through project lifecycle, including resources, materials, staffing, start and end budgets, timelines, mapping, scope of work, documenting business and vendor requirements, tracking and mitigating issues immediately, accurate and thorough note taking particularly around issues, innovative problem solving & troubleshooting hardware and software and effective resolutions.
- Leveraged MS Teams, MS Smartsheet, Freshservice & Salesforce to work more efficiently with teams and vendors.
- Managed and developed team of 5 IT Service Support Leads.
- Administered LAN/WAN secured network, imaged and implemented servers, PCs, and laptops, set up active directory, security back-ups, and complete disaster recovery as needed. Serviced and resolved all IT tickets, provided troubleshooting for hardware and software issues.
- Communicated effectively with vendors, internal, and external stakeholders using active listening.
- Recognized regularly in meetings for providing a cohesive, productive team leadership, a positive work environment, and track record of opening clinics on-time, and mitigating obstacles.
IT Project Manager / IT HEALTH LEAD
ATI PHYSICAL THERAPY (Largest PT franchise in the U.S.)
01.2016 - 01.2022
- Directed & planned the opening of new and acquired clinics consisting of a secured LAN/WAN secured network infrastructure. Oversaw all IT network administrator functions including the ordering of hardware & software, installation, configuration and troubleshooting LAN/WAN & SD-WAN network to simplify remote services, innovative problem solving, providing VPN secure remote login, managing, and implementing active directories for all users. Trained users on hardware and software directly without using an outside vendor to save money.
- Coordinated and led weekly or bi-weekly team meetings to share milestones of tasks and projects. Used Salesforce as a Project Management tool for successfully tracking budgets, resources, scope of work and potential risks.
- Served as liaison to vendors and management teams, supervised 3 IT Technical Support Leads, providing team leadership.
- Direct policies and programs at their level of responsibility, ensuring that their directives remain in sync with facility and organizational goals.
- Help develop and manage Information Systems and/or maintain operational records for documentation to internal and external audiences.
- Prepare and monitor budgets and manage finances, including patient fees and billing.
- Recipient of Dependency Award for continuously going above and beyond.
Education
Bachelor of Science - Information Technology and Business Administration
Robert Morris University
Chicago, ILSkills
- Project coordination and implementation
- Project management professional certification
- Certified in Mondaycom
- Strong communication & listen skills
- Strong leadership dependencies
- Stakeholder management
- Strong/High work ethics
- Team building and collaboration
- Healthcare management
- Strategic project planning
- Agile project management
- Project scope definition
- Product lifecycle management
- Financial planning
- Proficient in Microsoft Office 365
- Azure (Highly proficient in Teams, Excel & Smartsheet)
- Salesforce proficiency
- Freshservice expertise
- Network systems administration
- Network architecture design
- Information technology security
- IT support expertise
- End-user support expertise
- Diagnostic analysis
- System upgrades
- Technology implementation
- Network communication protocols
- Active Directory management
- User support services
- Disaster recovery management
- Operating systems management
- LAN and WAN configuration expertise
- VLAN management
- VMware administration
- Windows administration
- Experienced with Google Suite applications
- Proficient in Zoom
- Proficient in Adobe Creative Cloud
- ITIL framework expertise
- HTML markup language expertise
Accomplishments
IRONMAN finisher and a ambassador for World Vision
Certification
PMP Certification
Timeline
IT Project Manager
Vector Technology Group
01.2025 - 09.2025
IT PROJECT MANAGER
TVG-MEDULLA LLC (Chiropractic Franchise)
01.2022 - 01.2023
IT Project Manager / IT HEALTH LEAD
ATI PHYSICAL THERAPY (Largest PT franchise in the U.S.)
01.2016 - 01.2022
IT Project Manager
Acrisure LLC
2022 - 01.2025
Bachelor of Science - Information Technology and Business Administration
Robert Morris University