Naomi Bongolan Burchardt
Santa Fe Springs
Summary
Seasoned IT Project Manager with over 20 years in ERP and digital transformation. Specializes in managing complex projects through Agile and Waterfall methodologies, ensuring alignment with stakeholder objectives and delivering measurable business outcomes.
Overview
39
39
years of professional experience
Work History
IT Project Manager
STG Logistics
10.2025 - 05.2026
- Defined project goals/objectives and created plans to achieve them.
- Analyzed project requirements and scope to ensure alignment with objectives. and scope(managed scope while tracking changes), tracking of project plans.
- Developed schedules and assigned individual responsibilities to team members.
- Maintained project schedules and status reports to ensure project alignment and transparency.
- Monitored project performance, identified and resolved risks related to the plan and its tasks.
- Conducted risk assessments, reported identified risks to management, and recommended mitigation strategies.
- Facilitated meetings and coordinated deployments/releases with team members and stakeholders.
- Operated as the point of contact for all matters specific to assigned projects.
- Communicated with clients, customers, vendors, stakeholders on project-specific activities, including meeting summaries and action items.
- Provided updates on projects and meetings to the IT management team and/or other management members.
- Built and maintained strong, long-lasting relationships with end-users and business operations.
Sr. Technical Project Manager
AP Moller Maersk Logistics
01.2024 - 04.2025
- Delivered executive-level presentations to C-suite stakeholders, outlining timelines, progress, and decisions needed for project success.
- Facilitated effective communication between technical teams, customers, leadership, and stakeholders, fostering trust and ensuring alignment on project objectives.
- Chaired regular project status meetings, incorporating Scrum ceremonies such as sprint planning and retrospectives to support continuous improvement and team collaboration.
- Served as interim Scrum Master, guiding the team through scrum ceremonies and ensuring efficient resolution of blockers during sprints.
- Coordinated cross-functional teams, leveraging ERP Implementation expertise and agile principles to ensure project alignment and successful delivery.
- Applied Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) frameworks to drive project phases from discovery to testing while maintaining rigorous change management and risk management practices.
- Tracked project progress with status reports and JIRA to identify risks, manage scope changes, and escalate issues in a timely manner.
- Developed project plans with MS Project, Asana, and Excel to align with customer needs and achieve outcomes through Agile and Waterfall methodologies.
- Mentored new team members, fostering an environment of continuous improvement and collaborative learning.
Technical Project Manager
AP Moller Maersk Logistics
01.2023 - 12.2023
- Executed software development projects following SDLC and PMLC frameworks, consistently applying project management processes to monitor scope, budget, and risks.
- Coordinated multi-disciplinary teams with a strong focus on ERP implementation and agile principles to ensure project execution aligned with both client expectations and business objectives.
- Constructed comprehensive project plans in MS Project, Asana, and Excel to deliver solutions tailored to customer requirements under Agile and Waterfall methodologies.
- Monitored project status using detailed reports and JIRA, effectively communicating risks and changes to team members and stakeholders.
- Acted as a liaison between technical teams and clients, using strong stakeholder communication skills to ensure transparent and effective updates.
- Assumed the role of interim Scrum Master for major implementations, providing guidance in daily scrum activities and assisting with milestone planning.
- Presented comprehensive progress reports and strategic updates to C-suite executives and key stakeholders, ensuring alignment on project status.
IT Project Manager/Transportation Project Manager
Performance Team Logistics/AP Moller Maersk Logistics
Santa Fe Springs
01.2018 - 12.2022
- Lead and managed multiple complex technical projects simultaneously, ensuring timely delivery.
- Coordinated cross-functional teams to achieve project alignment and execute deliverables successfully.
- Facilitated communication among technical teams, customers, leadership, and stakeholders, ensuring clarity and alignment across all management levels.
- Conducted regular project status meetings and provided updates to customers, stakeholders, and all internal teams.
- Developed project plans to fit customer needs with the desired outcomes in MS Project, Asana Application, MS Excel Spreadsheet. Agile and/or Waterfall Methodology.
- Performed project tracking through clear and detailed status reports/recap, risks/issues, and JIRA application.
- Developed presentation for C-level suite and stakeholders to communicate timelines, progress, and receive feedback.
- Software Development Life Cycle (SDLC): Discovery, Analysis Design, Code, Integration, Test. PMLC (PM Life Cycle).
- Implemented Transportation and Yard Management Applications.
Corporate Business Analyst
Performance Team Logistics
Santa Fe Springs
08.2016 - 12.2017
- Collected and analyzed information for WMS Management Application (SCALE) projects to create estimated and final cost documents through PROMPT application for Operations and customers.
- Developed project plans to fit customer needs with the desired outcomes in MS Excel Spreadsheet. Waterfall Methodology.
- Streamlined communication among technical teams, customers, leadership, and stakeholders, engaging all levels of management.
- Engaged with C-level suite and stakeholders to discuss project timelines and progress.
- Coordinated with cross-functional teams to ensure project alignment and successful execution.
- Led regular project status meetings, delivering updates to customers, stakeholders, and internal teams.
- Performed project tracking through clear and detailed status reports/recap, and risks/issues.
- Authored comprehensive training documentation and delivered sessions to Operations/customers on Time and Attendance applications (CLUE), and enhancing user adoption and proficiency.
- Guided and trained new team members, contributing to a collaborative and continuously improving project environment.
SAP Trainer and Application Support Specialist
TOMS Shoes
Santa Monica
12.2010 - 02.2016
- Created complete training documentation with presentations, navigation, business processes and work instructions.
- Coordinated training logistics across US, Canada, EMEA, and China to ensure effective delivery of SAP training sessions.
- Facilitated SAP training sessions for users on SD/MM business processes and transaction codes in various departments.
- Executed Train the Trainer initiatives to empower team members in delivering effective training.
- Developed work instructions and trained users in SAP BI Reporting tools (BEx, BObj, Analysis MS Excel) to enhance reporting capabilities.
- UAT, created work instructions, trained and provided post-implementation support for all internal/external sales reps/CSRs Business-to-Business web-portal ordering system.
- Assessed business needs and translated generalized business requirements into specific business processes.
- Documented current and future business processes using flowcharts and similar tools.
- Supported business users (internal/external) with their daily challenges on SAP, reporting and business processes.
- Supported SD/MM/EDI SMEs in unit testing in new and existing projects.
- Assisted with security profiles and authorization to ensure security developed and deployed meets user needs.
- ERP Implementation for comprehensive industry-specific ERP solutions.
- Flowcharted and documented existing business processes for different department: Sales/Marketing, Alternative Sales, Giving, Logistics, Ecommerce, Customer Service.
- Conducted user interviews to document business processes procedures.
- Collaborated with 3rd party warehouse IT leaders to define functional specifications for custom SAP programs, ensuring alignment with business needs.
Crew Leader Assistant
US Census Bureau
Santa Fe Springs
04.2010 - 07.2010
- Trained and supported enumerators on door-to-door questioning techniques to ensure adherence to procedures.
- Assisted Crew Leader in delivering classroom training to enumerators.
- Conducted door-to-door enumeration to gather survey data from participants.
- Planned daily schedules to meet each Enumerator for questionnaire collection. Reviewed questionnaires to ensure correct verbal usage according to manuals.
- Reviewed and verified enumerator time sheets for accurate reporting.
Information Technology Manager
CHRIS STONE INC
Vernon
04.1990 - 12.2009
- Facilitated development meetings with systems analysts and project managers, proposing effective solutions with minimal modifications to enhance project outcomes.
- Coordinated implementation, conversions, and upgrades of data across multiple systems, ensuring seamless integration and continuity of operations.
- Developed projects from beginning to end, including detailed subject study, users' interviews, analysis and problem specification, database structure design and coding.
- Interfaced MS Dynamics AX with handheld Symbol scanner using Wavelink/COM software throughout the different warehouses using a wireless system.
- Maintained MS Dynamics AX v3.0 and became independent from consultants.
- Trained all employees on Axapta/MS Dynamics AX, saving the company thousands of dollars.
- Conducted research, acquisition, and configuration of all new network and server hardware systems.
- Flowcharted existing ('As is') and proposed ('To be') processes from receiving raw material through the work-in-process, distribution, billing, and finance within two different companies(production/distribution) saving the company $5000.00.
- Redesigned and tested existing sales and commission programs internally, eliminating the need for external consulting and reducing costs by $100 per hour.
- Created a barcoding (RFID) system using BarOne software to label various locations within the warehouses and production/distribution process. Barcoding production and sales orders, picking and packing slips, so it's tractable.
- Tested all modules/functionality such as Logistic, Production, Financial series, Sales Order, Shipping, Billing, and Invoicing; made changes and reported others to our consultants.
- Trained to conduct changes within SQL data structure and analyzed the causes of the changes.
Programmer II/Software Engineer
HUGHES AIRCRAFT
El Segundo
09.1987 - 04.1990
Education
Bachelor of Science - Computer Science
California State University, Los Angeles
Los Angeles, CaliforniaElectrical and Computer Engineer -
California State Polytechnic University, Pomona
Pomona, CaliforniaElectrical Engineer -
East Los Angeles College
East Los Angeles, CaliforniaAccounting -
Cerritos College
Cerritos, CaliforniaSkills
- Project Management
- IT Project Coordination
- Agile Principles
- Waterfall Principles
- Risk Management
- Change Management
- Stakeholder engagement
- Resource Allocation
- Implementation Planning
- Systems Development
- Systems Design
- System Integration
- Networking
- Network Planning
- Network Strategy
- Software Troubleshooting
- Application Support
- System Software Support
- User Acceptance Testing
- UAT
- Enhancements
- ERP deployment
- ERP User Training
- Asana
- JIRA
- ServiceNow
- MS Project
- MS Copilot
- MS PowerPoint
- MS Visio
- Process implementation
- Analytical Skills
- PMP certification
- ERP User Training
Publications
Chris Stone, Inc. Achieves a 'Big Company' Solution Without a Big Company Price | Microsoft Business Solution
Awards
- Recognition Employee Award, 02/01/21, Roberto Valenciano (Head of IT)
- Performance Team Employee of the Month, 08/01/17, Tom Wilkinson (VP of IT)
- Performance Team Mentorship Program, 2020-2021, Gabriel Alizieri (Sr. VP of IT)
Career Target
Sr. Project Manager with 20+ years of IT expertise and a proven record in ERP and digital transformation implementations. Adept at managing complex projects using Agile, Waterfall, and Scrum methodologies while ensuring clear, detailed planning and stakeholder alignment. Skilled in risk management, budget adherence, and fostering cross-functional collaboration to achieve business outcomes.
Timeline
IT Project Manager
STG Logistics
10.2025 - 05.2026
Sr. Technical Project Manager
AP Moller Maersk Logistics
01.2024 - 04.2025
Technical Project Manager
AP Moller Maersk Logistics
01.2023 - 12.2023
IT Project Manager/Transportation Project Manager
Performance Team Logistics/AP Moller Maersk Logistics
01.2018 - 12.2022
Corporate Business Analyst
Performance Team Logistics
08.2016 - 12.2017
SAP Trainer and Application Support Specialist
TOMS Shoes
12.2010 - 02.2016
Crew Leader Assistant
US Census Bureau
04.2010 - 07.2010
Information Technology Manager
CHRIS STONE INC
04.1990 - 12.2009
Programmer II/Software Engineer
HUGHES AIRCRAFT
09.1987 - 04.1990
Bachelor of Science - Computer Science
California State University, Los Angeles
Electrical and Computer Engineer -
California State Polytechnic University, Pomona
Electrical Engineer -
East Los Angeles College
Accounting -
Cerritos College