Microsoft Suite
Marcello Crooms
Miami Gardens,FL
Summary
Results-driven Computer Hardware and Network Technician skilled in network ability to enhance system integrity through proactive monitoring and security protocol development.
troubleshooting, remote support, and data backup.
I am results driven, performance oriented, and self motivated worker towards end goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Computer Hardware and Network Technician
Miami, FL
01.2024 - 06.2025
- Diagnosed and resolved hardware and network issues to ensure optimal system performance.
- Installed, configured, and maintained computer systems and network equipment for various clients.
- Collaborated with team members to implement network upgrades and improvements efficiently.
- Provided technical support and training to users on hardware and software functionalities.
- Documented troubleshooting processes and solutions to enhance knowledge sharing among staff.
- Monitored network performance and security protocols to identify vulnerabilities proactively.
- Conducted regular inspections of hardware components, ensuring compliance with industry standards.
- Assisted in developing maintenance schedules for computer systems to prevent downtime.
- Proactively identified areas for improvement in the IT infrastructure, presenting recommendations to management that resulted in increased system stability and reliability.
Cybersecurity Student
Dade Institute Of Technology
Miami, FL
01.2024 - 06.2025
- Analyzed cybersecurity threats and vulnerabilities using industry-standard tools and methodologies.
- Assisted in developing security protocols to enhance system integrity and data protection.
- Collaborated with peers on incident response simulations, improving team preparedness for real-world scenarios.
- Conducted research on emerging cybersecurity trends, presenting findings to support strategic decision-making.
Education
Cisco Certified Support Technician Cybersecurity - Cyber Security
Dade Institute of Technology
Miami, FL03-2025
High School Diploma -
Miami Norland Senior High School
Miami, FL05-2023
Cisco Certified Support Technician Networking - Computer Networking
Dade Institute of Technology
Miami, FL03-2025
Skills
- Network troubleshooting
- Remote support
- Data backup and recovery
- IP addressing
- Hardware installation
- Network configuration
- Security protocols
- Hardware repair
- Hardware diagnostics
- Network cabling
- Virtualization technologies
- Network monitoring
Certification
- CCNA - Cisco Certified Network Associate
- CompTIA Security+
Software
Timeline
Computer Hardware and Network Technician
01.2024 - 06.2025
Cybersecurity Student
Dade Institute Of Technology
01.2024 - 06.2025
Cisco Certified Support Technician Cybersecurity - Cyber Security
Dade Institute of Technology
High School Diploma -
Miami Norland Senior High School
Cisco Certified Support Technician Networking - Computer Networking
Dade Institute of Technology