Marcello Procacci

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Delivered correct food items to tables according to order receipt.
• Cleaned and sanitized food preparation and serving areas.
• Restocked food supplies in kitchen and organized storage areas.
• Executed and supervised plate preparation according to temperature and condiment specifications.
• Cleaned counters, machines, utensils, and seating areas daily.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Took orders and was able to described listed menu items in detail.
• Served food/beverages out neatly while always using sanitary precautions.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Produced smoothies, coffee, and food when ordered.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Processed payments correctly and promptly.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Opened/Closed Go Juice consisting of carry out heavy storage to preparing for given/next day.
• Trained and mentored new personnel hired to fulfill various roles.

• Modernized work processes to reduce guest wait times and boost daily output.
• Inventoried food, ingredient, and supply stock to prepare and plan orders.
• Provided easy-to-read cooking preparation instructions for clients.
• Answered customers' questions, recommended items, and recorded order information.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals.
• Served food and beverages promptly with focused attention to customer needs.

Work is seasonal.