Marcelo Garcia
Fresno,CA
Summary
Detail-oriented Product Technician skilled in quality assurance and customer service. Proven ability to conduct thorough inspections and ensure customer satisfaction through effective communication. A team player who can also lead. I am always willing to learn and take on new challenges.
Overview
20
20
years of professional experience
Work History
Product Technician
Aarons Furniture Store
Fresno, California
01.2024 - Current
- Assembled furniture according to company specifications and safety standards.
- Conducted quality checks on products before delivery to ensure customer satisfaction.
- Assisted customers with product selection and provided detailed information.
- Managed time effectively to ensure timely deliveries and pickups.
- Conducted routine vehicle inspections to maintain safety standards.
- Assisted in loading and unloading goods from delivery trucks.
- Communicated with dispatch regarding route changes and traffic issues.
- Maintained accurate logs of mileage, fuel use, and delivery times.
Production Technician
Rent-A-Center
Fresno, California
06.2022 - 01.2024
- Inspected finished goods for quality and compliance with standards.
- Organized and labeled inventory for easy access during production runs.
- Trained new employees on proper assembly techniques, safety protocols, and quality standards.
- Managed time effectively to ensure timely deliveries and pickups.
- Helped collect payments for past due accounts.
Shift Manager
Rallys Fast Food Resturant
Fresno, California
03.2017 - 05.2021
- Oversaw inventory management and ensured product availability.
- Coordinated staff schedules to meet peak service demands.
- Enforced health and safety regulations to maintain compliance.
- Assisted in resolving customer complaints with effective communication.
- Monitored food quality and presentation to meet company standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Enlisted Soldier
U.S. Army Active Duty
Colorado Springs, Colorado
07.2006 - 11.2012
- Displayed sound judgment when making decisions under pressure or duress in both garrison and field environments.
- Maintained and operated military vehicles to transport personnel, equipment, and supplies.
- Conducted training exercises to enhance team readiness and operational effectiveness.
- Coordinated logistics support for troop movements and supply distribution missions.
Education
High School Diploma -
Vista Murrieta High
Murrieta, CA06-2006
Some College (No Degree) - Criminal Justice
Heald College
CASome College (No Degree) - HVAC
Fresno City College
Fresno, CASome College (No Degree) - Child Development
University of Phoenix
Fresno, CASkills
- Assembly techniques
- Quality assurance
- Product inspection
- Inventory management
- Vehicle maintenance
- Customer service
- Training and development
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Multitasking Abilities
- Professional demeanor
- Willingness to learn
- Leadership qualities
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Product Technician
Aarons Furniture Store
01.2024 - Current
Production Technician
Rent-A-Center
06.2022 - 01.2024
Shift Manager
Rallys Fast Food Resturant
03.2017 - 05.2021
Enlisted Soldier
U.S. Army Active Duty
07.2006 - 11.2012
High School Diploma -
Vista Murrieta High
Some College (No Degree) - Criminal Justice
Heald College
Some College (No Degree) - HVAC
Fresno City College
Some College (No Degree) - Child Development
University of Phoenix