Jamie Shaw
Muncie,IN
Summary
I am a resourceful product technician with high productivity and efficient task completion. Skilled in precision assembly, quality control testing, and equipment maintenance to ensure peak operational performance. I excel at problem-solving, time management, and adaptability, leveraging these soft skills to meet tight deadlines and maintain high standards of work.
Overview
15
15
years of professional experience
Work History
Product Technician
Aarons Furniture Store
Muncie, Indiana
02.2021 - Current
- Assembled furniture according to manufacturer specifications and safety standards.
- Assisted customers with product selection and provided technical support during transactions.
- Maintained cleanliness and organization of the workspace and display areas throughout the store.
- Operated tools and equipment safely while adhering to operational protocols and guidelines.
- Provided training to new staff on assembly techniques and customer service best practices.
- Resolved customer inquiries and complaints effectively, ensuring a positive shopping experience.
- Collaborated with team members to streamline assembly processes and improve efficiency.
- Trained junior technicians on proper use of equipment and best practices related to product testing.
Delivery Driver
Gill Brothers Furniture & Mattress
Muncie, IN
02.2011 - 02.2021
- Delivered furniture and mattresses to customers safely and efficiently.
- Communicated with customers to confirm delivery details and schedules.
- Loaded and unloaded furniture from delivery vehicles accurately.
- Assembled furniture on-site according to customer specifications.
- Maintained cleanliness and organization of delivery vehicle and equipment.
- Collaborated with warehouse team to ensure timely order fulfillment.
- Adhered to safety protocols during transportation and handling of items.
- Provided excellent customer service during deliveries and interactions.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Education
High School Diploma -
Muncie Central High School
Muncie, IN01-1996
Skills
- Assembly techniques
- Inventory management
- Problem solving
- Employee training
- Troubleshooting equipment
- Tool operation
- Customer support
- Team collaboration
Timeline
Product Technician
Aarons Furniture Store
02.2021 - Current
Delivery Driver
Gill Brothers Furniture & Mattress
02.2011 - 02.2021
High School Diploma -
Muncie Central High School