Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcelo Ignacio

Summary

Information Security Practitioner looking to utilize knowledge in cloud computing and prior experience in threat intelligence, risk management, compliance, Security Operation Center and incident response. Fluent in Chinese and Spanish.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Security Support Engineer

AWS
Herndon, VA
03.2021 - Current
  • 24/7 365 around the clock incident response team with progressive cloud responsibility
  • Configuration and troubleshooting of access management to AWS data centers tool
  • Anchored the most challenging shift of AWS SOC CloudOps team in around the clock environment mitigating thousands of tickets with varying degree of security risks to the AWS
  • Utilized ShadowTrooper and various automated scripts to remediate data security issues.
  • Accounted for 80% of total ticket resolution out of a five-man team, earning the commendation of Employee of the Month.

Security Operations Manager

Agadia
Parsippany, NJ
10.2019 - 03.2021
  • Security systems and tools verification, configuration, monitoring, risk management, compliance, and reporting.
  • Performed on-going security testing and oversaw automated and manual code review to improve software security
  • Actively engaged and managed stakeholders in DR/COOP exercises and looked to optimize site operational processes
  • Maintained and updated relevant system and process documentation
  • Developed ad-hoc reports for both internal stakeholders and external audits
  • Oversaw and coordinated recurring penetration testing
  • Led security risk analysis in partnership with the CISO and CCO for external audit and compliance
  • Managed the team responsible for completing recurring HITRUST certification and HIPAA compliance processes
  • Successful certification resulted in retention of existing clients and securing new clients increasing the firm's revenue by 20%.
  • Developed program that addresses audit, monitoring, risk management, and compliance requirements for the firm
  • Documented operational procedures that allow the department to train and develop new employees at scale

Security Analyst

Becton Dickinson
Franklin Lakes, NJ
06.2018 - 07.2019
  • Responsible for the daily operation of the metrics reporting that enhanced the intelligence dissemination across Global Information Security (GIS)
  • Increased enterprise security maturity score by 10% working with threat detection/SIEM tools such as RSA Netwitness to detect indicators of compromise, prevent future cyber attacks and escalate security incidents for remediation with Incident Responders
  • Collaborated cross functionally across GIS to design and implement dashboards, which enhanced information sharing and decision-making capabilities
  • Researched Indicator of Compromise on the threat intelligence platform Threat Connect to reduce the overall threat and risk to the firm

Engineer and Cryptologic Linguist

United States Army
10.2011 - 04.2019
  • Subject Matter Expert in language translation
  • Responsibilities included intercepting suspected communication in various forms and making recommendations for the management.
  • Served as leader of 5-person squad to ensure the successful completion of audit in equipment, online training and attendance
  • Provided subject matter expertise assessment of the intelligence gathering that reduced threats to national security
  • Analyzed the threat assessment and made the recommendation for remediation

Technology Intern

KPMG
Montvale, NJ
04.2018 - 07.2018
  • Assisting the employees with technological issues and upgrades
  • Troubleshooting the tickets of change management, work orders and other IT-related requests
  • Responsible for re-image, upgrade and migration of the operating systems to ensure 100% compliance
  • Configured assets with appropriate privilege access and tools for 2,000 employees
  • Processed over 500 laptops in the asset management system for disposal and followed the protocols to wipe the sensitive data for compliance

Education

Bachelor's - Business Administration

Felician University
Lodi, NJ
12.2020

Skills

  • User Support
  • Application installations
  • Remote assistance
  • Debugging
  • System Configuration
  • Project Management

Certification

  • AWS Certified Cloud Practitioner, 11/01/20
  • AZ900 Azure Cloud Fundamentals Completed, 11/01/20
  • Security+, 11/01/19
  • Splunk - 7.1x Fundamental Part 1, 09/01/19

Timeline

Security Support Engineer

AWS
03.2021 - Current

Security Operations Manager

Agadia
10.2019 - 03.2021

Security Analyst

Becton Dickinson
06.2018 - 07.2019

Technology Intern

KPMG
04.2018 - 07.2018

Engineer and Cryptologic Linguist

United States Army
10.2011 - 04.2019

Bachelor's - Business Administration

Felician University
Marcelo Ignacio