Marchae Blount
JACKSONVILLE
Summary
Highly adaptable professional with experience in fast-paced environments. Proven ability to manage time effectively while delivering exceptional customer service. Committed to resolving customer inquiries promptly and ensuring a positive experience.
Motivated individual with a strong background in customer service and cash handling. Recognized for excellent communication skills and a calm demeanor, fostering team collaboration while enhancing customer satisfaction. Ready to contribute to a positive and efficient work environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Jacksonville, FL
05.2025 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Provided exceptional customer service by engaging with customers and ensuring satisfaction.
- Operated espresso machines and coffee brewing equipment efficiently and safely.
- Maintained cleanliness of workstations, dining areas, and equipment to meet health standards.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Adapted quickly to changing priorities during peak hours while maintaining service quality.
Cashier
Publix
Jacksonville, FL
10.2022 - 07.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and reconciled discrepancies daily.
- Assisted customers with inquiries, ensuring high levels of service satisfaction.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Supported marketing initiatives by setting up and maintaining promotional displays.
Education
High School Diploma -
Horizon Institute
Jacksonville, FL05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Adaptive and creative
- Sales expertise
- Product displays
- Basic math
- Verbal and written communication
- Multitasking and organization
- Calm demeanor
- Active listening
- Conflict resolution
Timeline
Barista
Starbucks
05.2025 - Current
Cashier
Publix
10.2022 - 07.2024
High School Diploma -
Horizon Institute