MARCHELLE EARTHMAN
Memphis,US
Summary
With hands-on experience, I’m eager to learn new skills and advance knowledge. Proficient in promoting sales by leveraging in-stock rates and as well as great problem-solving mechanisms. Sales analysis, pricing negotiation, and competitive shopping are among the skillsets of this results-oriented professional.
Overview
7
7
years of professional experience
Work History
E-commerce Associate
Academy Sports and Outdoors
01.2024 - 04.2024
- Executed customer order fulfillment by navigating the sales floor to select items efficiently.
- Executed packaging of customer items for efficient shipping and organized placement for pickup.
E-commerce Associate
Kroger
08.2017 - 09.2023
- Worked closely with all stakeholders, including vendors and merchants, to ensure that deliveries were made on time.
- Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
- Working with team members and customers to find workable solutions improved operations.
- Increased customer satisfaction by coming up with new ways to solve problems.
Education
Associate of Applied Science - Business Management
Southwest Tennessee Community College - Macon Cove Campus
Memphis, TN01.2019
Skills
- Process improvement
- Communications
- Supervision
- Team building
- Organization
- Problem resolution
- Sales development
- Customer service
Accomplishments
- Documented and resolved customer dissatisfaction which led to increased amount of loyal devoted customers.
Timeline
E-commerce Associate
Academy Sports and Outdoors
01.2024 - 04.2024
E-commerce Associate
Kroger
08.2017 - 09.2023
Associate of Applied Science - Business Management
Southwest Tennessee Community College - Macon Cove Campus