Marc Henri Nelson
Computer Information System Security
Woodstock,GA
Summary
Dedicated and highly skilled professional with over 10 years of IT experience, and a Bachelor's Degree in Computer Information System Security. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Proactive Security Admin | Microsoft & Azure Expert | Dedicated to Safeguarding Digital Landscapes for Enhanced Security and Compliance.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
Work History
Office 365 Administrator
JGB House Of Tax
06.2022 - Current
- Monitor and respond to issues or service request.
- Manage mailbox and user data.
- Enabled Teams for User, and guest.
- Set up policies for Microsoft 365 groups.
- Designed RBAC, tags, and conditional access controls.
- Streamlining device enrollment and management with Microsoft Intune.
- Use custom scripts (PowerShell) to remediate issues and automate task.
- Security incident and event management, data protection, User, and administrator account management
- Conducted regular audits of user accounts and licenses, managing resource allocation efficiently within the organization's budget constraints.
Migration Specialist
SimplPut Consulting
01.2024 - 02.2024
- Demonstrated expertise in various data migration tools and platforms, leading to enhanced flexibility and adaptability in meeting diverse project needs.
- Facilitated change management by providing guidance and support to both internal teams and clients during migration projects.
- Established strong relationships with vendors and partners, enabling smooth collaboration throughout the end-to-end migration process.
- Collaborated with cross-functional teams to develop effective migration solutions for various project requirements.
- Implemented cybersecurity measures throughout data migration activities, ensuring the protection of sensitive client information.
- Researched and resolved complex issues discovered during migrations.
Cloud Security Engineer
T-Mobile
11.2013 - 06.2022
- Established comprehensive risk management policies, reducing exposure to cyber threats in the organization's cloud infrastructure.
- Reviewed and enhanced email security settings, conducted threat analytics, and performed advanced threat hunting and investigations on malicious activities.
- Set data policies in SharePoint, tied permissions to security groups, and automated group memberships. Established SharePoint and OneDrive data policies, managed distribution lists and O365 groups, and configured e-Discovery search.
- Conducted threat investigations on malicious emails, links, and attachments, ensuring secure and compliant environment.
- Set up policies for Microsoft 365 Groups, configured expiration and naming policies, and established reporting labels for Teams.
- Designed conditional access policies with MFA.
- Designed RBAC and tags, streamlining device enrollment and management.
- Collaborated with cross-functional teams to identify and remediate potential security risks within the cloud environment.
- Ensured security through Azure Information Protection, VPN connectivity.
Computer & Cell Phone Technician
J&H COMPUCELL
03.2010 - 05.2015
- Performed installation, maintenance, and repair for complex internal computer hardware and various software applications.
- Excelled at rapid application development and management of technical issues for assigned projects from customers, earning excellent customer satisfaction ratings for software solutions delivered.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Installed and configured operating systems and applications.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Education
Bachelor of Computer Science - Computer Information Systems Security
Devry College of New York
New York, NY 09.2014 - 12.2019
Associate Degree - Computer Information System
Rockland Community College
Suffern, NY 09.2009 - 05.2012
Skills
Security and Compliance management
Mobile Device Management
Identity and Access Management
Office 365 governance
Office 365 performance optimization
Intune device management
Hybrid configuration management
Azure Active Directory
Microsoft Teams Management
Data Loss Prevention
User Support
Effective Communication
Cloud Management
Problem-Solving
Certification
MS 900 Microsoft 365 Certified Fundamentals
Timeline
SC 400 Administering Information Protection and Compliance
02-2024
SC 300 Microsoft Identity and Access Administrator
02-2024
Migration Specialist
SimplPut Consulting
01.2024 - 02.2024
SC 900 Microsoft Compliance and Security Fundamentals
01-2024
MS 900 Microsoft 365 Certified Fundamentals
12-2023
AZ 900 Microsoft Azue Data Fundamentals
12-2023
Office 365 Administrator
JGB House Of Tax
06.2022 - Current
Bachelor of Computer Science - Computer Information Systems Security
Devry College of New York
09.2014 - 12.2019
Cloud Security Engineer
T-Mobile
11.2013 - 06.2022
Computer & Cell Phone Technician
J&H COMPUCELL
03.2010 - 05.2015
Associate Degree - Computer Information System
Rockland Community College
09.2009 - 05.2012