Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marci Brown

Plainview,TX

Summary

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Starbucks, Barista
Plainview, TX
09.2023 - Current
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Resolved conflicts between team members in an effective manner.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Trained new employees to meet job requirements.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Fast Food Crew Member

Burger King
Plainview, Texas
12.2021 - 09.2022
  • Operated cash register and received payment from customers in cash or credit form.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Monitored product freshness and rotation of stock on shelves according to company guidelines.
  • Followed all health and safety regulations when handling food.
  • Maintained safe food handling practices to prevent germ spread.

Education

RDA -

Lubbock Dental Assistant School
Lubbock, TX
03-2025

High School Diploma -

Plainview High School
Plainview, TX
05-2023

Skills

  • Recruiting and interviewing
  • Sales monitoring
  • Budget assistance
  • Consulting
  • Resource allocation
  • Business development understanding
  • Customer service and satisfaction
  • Compliance
  • Problem-solving
  • Workplace safety compliance
  • Team leadership
  • Employee scheduling
  • Strategic thinking
  • Strategic planning
  • Employee engagement
  • Customer rapport

Timeline

Assistant Manager

Starbucks, Barista
09.2023 - Current

Fast Food Crew Member

Burger King
12.2021 - 09.2022

RDA -

Lubbock Dental Assistant School

High School Diploma -

Plainview High School
Marci Brown