Marci Cook
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
16
16
years of professional experience
Work History
Accountant/Administrator
DumBlonde Smart Hair
08.2018 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Gathered financial information, prepared documents, and closed books
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Prepared and filed tax forms to meet needs of customers.
Office Manager/Accountant
Amigos Restoration,Inc
01.2008 - 07.2020
- Scheduled homeowners for house inspections, start of job and continuation of job until complete.
- Handled any customer complaints or issues that might arise during the customers flood, fire or mold job.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Updated customers files into the software that pertained to their job.
- Handled bi-weekly payroll, payroll taxes, and all payroll reports.
- Handled monthly sales tax.
Education
Associate of Arts - Accounting And Business Management
ATI College -
Fort Worth, TX03.2005
Skills
- Data Inputting
- Payroll Administration
- Account Reconciliation Specialist
- Regulatory Compliance
- Accounts Payable
- Office Management
- Customer/Client Relations
- Administrative Skills
- Organization Skills
- Energetic, team player or can work alone
Timeline
Accountant/Administrator
DumBlonde Smart Hair
08.2018 - Current
Office Manager/Accountant
Amigos Restoration,Inc
01.2008 - 07.2020
Associate of Arts - Accounting And Business Management
ATI College -