Marcia Brackett
Candler,NC
Summary
Veterinary professional prepared for high-energy environments with focus on animal welfare and clinical support, with a compassionate approach to patient care. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
ASPCA
07.2015 - Current
- Assist veterinarian during pre-surgical medical exam.
- Assist veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields.
- Prepare surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Provide care for animals before surgeries, assisting in administering anesthetics as necessary for overall comfort and health.
- Clean, sterilized and maintained kennels, operating rooms and surgical equipment.
- Monitor animal behavior and vital signs to identify health concerns.
- Train new staff on clinic procedures and best practices for supporting extern guests visiting our campus.
Veterinary Assistant
Carolina Family Vet
09.2023 - Current
- Assist veterinarians with daily tasks to ensure efficient clinic operations.
- Educate pet owners on proper animal care and post-treatment instructions.
- Maintain accurate medical records to support treatment planning and follow-up.
- Assist in performing diagnostic tests to aid in accurate health assessments.
- Document patient histories and treatment plans for effective continuity of care.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
Shift Manager/Assistant Store Manager in Training
Best Operations
09.2009 - 04.2013
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for flexible shifts, taking into account customer traffic and employee strengths.
- Managed, trained and motivated crew trainers and shift managers to continuously improve knowledge and abilities.
Store Manager
Ice Service Food Stores
08.2005 - 09.2009
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Developed visual merchandising strategies to create an appealing shopping environment.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Resolved employee conflicts through mediation and fostering a collaborative work environment.
Education
Associate of Applied Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ05.2024
Skills
- Patient care plans
- Anesthesia Monitoring
- Veterinary Standards and procedures
- Medical record-keeping and transfer
- Medical Inventory Management
- Excellent communication
- Problem Identification
- Decision Management
- Complex problem solving
- High-Pressure Environments
Certification
- Fear Free Certified
- Fema training- Introduction to Incident Command, National Incident Management System, Animals in Disasters: Awareness and Preparedness, Animals in Disasters: Community Planning
Timeline
Veterinary Assistant
Carolina Family Vet
09.2023 - Current
Veterinary Assistant
ASPCA
07.2015 - Current
Shift Manager/Assistant Store Manager in Training
Best Operations
09.2009 - 04.2013
Store Manager
Ice Service Food Stores
08.2005 - 09.2009
Associate of Applied Science - Veterinary Technology
Penn Foster College