Marcia Butcher
Stephens City,VA
Summary
Dynamic social services professional with extensive experience at Riverside County DPSS, adept at assessing client needs and formulating effective goals. Proven ability to lead diverse teams and implement quality assurance measures, enhancing program effectiveness. Skilled in developmental disabilities and committed to fostering positive relationships across cultural backgrounds.
Overview
38
38
years of professional experience
Work History
Social Services Supervisor II
Riverside County DPSS
Riverside, USA
10.2015 - 12.2023
- Provided direct clinical and administrative supervision to social services specialists in the Child Protective Services (CPS) Program ensuring compliance with federal, state and local laws, policies and procedures.
- Provided direct supervision to social services specialists in conducting CPS investigations and family assessments.
- Assigns and monitors caseloads through the use of various computer applications; monitors case activity, files and outcomes; assures compliance with mandates related to timeliness and completion.
- Supervised the filing of court petitions and through the court process; reviewed requests for expenditures from various funding sources; developed working relationships with community resources for collaboration and the efficient and effective coordination of services.
- Works with a diverse and multi-ethnic population.
- Supervised case management teams to ensure compliance with state regulations.
- Developed training programs for new social services staff and existing employees.
- Facilitated communication between clients and community resources for effective service delivery.
- Evaluated employee performance and provided constructive feedback for improvement.
- Coordinated interdepartmental meetings to address client needs and service gaps.
- Implemented quality assurance measures to enhance program effectiveness and client satisfaction.
Children's Social Service Worker III to Social Worker V
Riverside County DPSS
Riverside, USA
10.2005 - 10.2015
- Managed caseload of dependent children and their families to promote family reunification.
- Conducted monthly contacts with children, parents, relatives, and substitute care providers at schools, county offices, or other locations to assess welfare and needs of clients and their support systems.
- Maintained casework records and electronic records of all aspects in a centralized database.
- Work with cases that involve neglect, abuse, emotional or behavioral problems or other health conditions.
- Prepared assessments and reports for Court to provide the current status of a family's progress toward case plan goals.
- Maintained relationships with foster family agencies, schools, mental health counselors, the Court system, and other departments.
- Assessed children and their support system regarding family reunification, family maintenance, and permanency.
- Assessed children and their environment in order to determine their risk or safety and if necessary, remove child from home and facilitate a placement change.
- Adhered to public social service rules, regulation and policies to the clients and the public.
Social Worker/Service Coordinator
San Gabriel/Pomona Regional Center
Pomona, USA
08.2000 - 08.2005
- Provided case management on a caseload of 80+ clients.
- Assisted clients with developmental disabilities and their families in locating services and programs through referrals within their community.
- Provided services to clients with physical and mental disabilities or other health conditions affecting a client's personality, family relationships, child or in-home care arrangements.
- Responsible for developing Consumer Profiles, Individual Program Plans, and Client Development Evaluation Reports utilized by outside agencies to evaluate client needs and services on a quarterly-semiannually basis.
- Reported to outside agencies such as schools, Courts, and other state and government agencies on the current status, physical, mental, and emotional well being of clients.
- Served as an integral team member with other agencies, such as school districts, to develop Individual Education Plan including behavioral assessments.
- Conducted on-site visits to clients and their families at their residence and/or school settings to ascertain clients therapeutic progress, family dynamics, safety concerns, personal rights to ensure that the agreed upon therapeutic plan (IPP) is being implemented in a timely manner.
- Consulted to arrange services for clients including medical and psychological services; educational, vocational and recreational programs; adaptive devices and equipment.
- Educated clients regarding available resources and services and consulted with them regarding the client's needs and implementation of the Individual Program Plan.
- Initiated purchase of services through the Regional Center for clients who are ineligible for other sources of funding and presented cases at Service Review.
- Placed clients in residential facilities. Member of the team that developed treatment plans which were then implemented by residential facility administrator and staff.
Residential Services Counselor (on Call)
Chaparral Treatment Center
Colton, USA
01.2000 - 08.2000
- Assisted regularly assigned counselors in maintaining the safety and stability of severely emotionally disturbed children in a residential facility.
Residential Services Supervisor
Chaparral Treatment Center
Colton, USA
03.1998 - 01.1999
- Ensured the safety of severely emotionally disturbed children in accordance with mandates of public law, state regulations and Agency operating standards.
- Supervised the counselors assigned to the facility. Ensured adequate staffing at all times.
- Maintained a highly structured, safe and secure residential environment for the supervision of children assigned to the facility. Maintained the facility's operating file and records on an electronic database.
- Member of the residential team that assessed therapeutic needs of clients and helped to develop a clinical treatment plan that addressed emotional and behavioral issues.
- Conducted weekly meetings to discuss current treatment plans and their effectiveness for individual clients.
- Member of the clinical team, which utilizing the therapeutic interventions and progress of severely emotionally disturbed clients on a weekly basis.
- Ensured the treatment plans were implemented by the staff and the residential facility was inspected for safety on a daily basis per licensing standards.
- Ensured full compliance with the budgetary plan and oversaw expenditures for the facility on a weekly basis.
- Ensured the psychological and physical well being of the counselor. Coordinated continuing education/training for the counselors on a regular schedule.
Residential Counselor
Chaparral Treatment Center
Colton, USA
03.1994 - 01.1998
- Member of treatment team comprised of the house clinician, supervisor, and residential staff. Team responsible for developing and implementing a therapeutic goals and objectives for severely emotionally disturbed children and adolescent residents.
- Ensured the safety of clients through following the appropriate procedures as outlined in the Agency's policy and procedure manual.
- Planned and supervised daily activities, including clinical groups. Ensured that the physical needs of the clients were met, including distributing and documenting medication.
- Maintained daily structure of the facility by following a therapeutically approved schedule of activities.
- Responded to crisis by applying all interventions (both verbal and physical) as trained according to Chaparral Treatment Center policies.
Waitress
March AFB
Riverside, CA
04.1987 - 06.1992
- Provided excellent customer service in a fast-paced dining environment.
- Managed cash register and processed transactions accurately.
- Resolved customer inquiries and complaints professionally and efficiently.
Grocery Bagger
March AFB
RIVERSIDE, CA - California
06.1986 - 12.1987
- Provided friendly service to enhance customer shopping experiences consistently.
- Packed groceries efficiently while ensuring proper handling of fragile items.
Education
Master Level Courses - Criminal Analysis, Police and Police Systems, Special Topics in Social Work: Domestic Violence, Current Criminal Justice Issues, Criminal Administration and the Law
California State University San Bernardino
San Bernardino, CA01.1999
BA - Psychology
California State University San Bernardino
San Bernardino, CA06.1992
AA - General Education
Riverside Community College
Riverside, CA01.1990
Skills
- Knowledge of developmental disabilities
- Trained in theories and stages of human growth and development
- VTTI trained to physically intervene with emotionally unstable clients
- Knowledge of medical and psychological terminology
- Ability to independently plan and schedule work
- Ability to assess client's needs and formulate goals and objectives
- Ability to communicate in an effective manner, verbally, and in writing
- Ability to interact with others from a wide variety of societal and cultural backgrounds
References
Available upon request.
Phone
cell, 951-655-0018
Languages
Dutch
Native/ Bilingual
Accomplishments
Social Supervior,of the Year 2020
References
References available upon request.
Timeline
Social Services Supervisor II
Riverside County DPSS
10.2015 - 12.2023
Children's Social Service Worker III to Social Worker V
Riverside County DPSS
10.2005 - 10.2015
Social Worker/Service Coordinator
San Gabriel/Pomona Regional Center
08.2000 - 08.2005
Residential Services Counselor (on Call)
Chaparral Treatment Center
01.2000 - 08.2000
Residential Services Supervisor
Chaparral Treatment Center
03.1998 - 01.1999
Residential Counselor
Chaparral Treatment Center
03.1994 - 01.1998
Waitress
March AFB
04.1987 - 06.1992
Grocery Bagger
March AFB
06.1986 - 12.1987
Master Level Courses - Criminal Analysis, Police and Police Systems, Special Topics in Social Work: Domestic Violence, Current Criminal Justice Issues, Criminal Administration and the Law
California State University San Bernardino
BA - Psychology
California State University San Bernardino
AA - General Education
Riverside Community College