Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcia Foreman

GROVE HILL,AL

Summary


Child nutrition professional equipped with expertise in meal planning, nutritional guidelines, and food safety protocols. Known for fostering team collaboration and driving results, consistently adapting to evolving needs. Strong skills in menu development, inventory management, and compliance with health standards, paired with reliable and flexible approach to leadership.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Child Nutrition Manager

Monroe County Board Of Education
08.2016 - Current
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Cultivated a team-oriented work atmosphere, fostering strong communication and collaboration among staff members.
  • Enhanced dining experience by creating inviting cafeteria spaces that promoted positive interactions among students.
  • Prepared beverage and food items to meet mandated nutritional and project meal requirements.
  • Streamlined meal preparation processes with effective time-management strategies, increasing efficiency in the kitchen.
  • Conducted regular evaluations of kitchen equipment, ensuring timely maintenance for optimal performance.
  • Completed daily closing duties by cashing out register drawers and restocking items and supplies.
  • Operated POS systems to process payments and lunch cards.
  • Increased awareness of healthy eating habits through educational presentations and workshops for students and staff.
  • Managed food service, food production, sanitation and staff supervision.
  • Trained kitchen staff on proper food handling techniques, maintaining a safe and sanitary environment.
  • Oversaw food preparation and monitored safety protocols.


Customer Service Manager

Sears Teleserv
06.2004 - 09.2014
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Followed through with client requests to resolve problems.
  • Developed new scripts and guidelines for team members, resulting in more consistent messaging and better overall communication with customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

Clarke County High School
Grove Hill

Skills

  • Purchasing management
  • Allergy awareness
  • Menu planning
  • Nutrition education
  • Supervisory experience
  • Meal serving
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Multitasking Abilities
  • Money handling
  • Supply ordering and management

Certification

Level 2 Certification from School Nutrition Association

Timeline

Child Nutrition Manager

Monroe County Board Of Education
08.2016 - Current

Customer Service Manager

Sears Teleserv
06.2004 - 09.2014

High School Diploma -

Clarke County High School

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Marcia Foreman