Marcia Foy
Boise,ID
Summary
Experienced professional with over a decade of managing household operations and child care. Certified Medical Billing & Coding Specialist eager to apply analytical skills and medical documentation expertise in a healthcare environment. Skilled in coordinating with providers to ensure precise claim submissions. Dedicated to delivering high-quality support in a challenging medical coding and billing role.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Stay-at-Home Mom
Self-employeed
Boise, ID
11.2011 - Current
- Managed household operations, enhancing organizational and multitasking skills.
- Planned and organized events, demonstrating strong attention to detail and effective time management.
- Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Blue Cross Blue Shield Minnesota
Eagan, MN
10.2001 - 09.2005
- Resolved customer inquiries through phone and email.
- Collaborated with departments to address complex issues and deliver effective solutions.
- Conducted follow-up calls to ensure customer satisfaction post-resolution.
- Performed administrative tasks, including filing paperwork and updating databases.
- Maintained comprehensive records of customer interactions for future reference.
- Engaged customers to identify needs, resolve issues, and provide information.
- Executed problem-focused research to assist members with intricate claims and benefits.
Education
Medical Billing & Coding Specialist
Medical Career Academy
Meridian03-2025
High School Diploma -
Cretin Durham Hall
Saint Paul, MN05-1997
Skills
- Organizational skills
- Time management
- Relationship building
- Medical coding systems
- Insurance claim processing
- Attention to detail
- Analytical skills
- Multitasking
Certification
- Certified Medical Billing & Coding Specialist (CBCS) with the National Healthcare Association (NHA) March 2025.
- Proficient in Medical Terminology.
Timeline
Stay-at-Home Mom
Self-employeed
11.2011 - Current
Customer Service Representative
Blue Cross Blue Shield Minnesota
10.2001 - 09.2005
Medical Billing & Coding Specialist
Medical Career Academy
High School Diploma -
Cretin Durham Hall
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