Marcia Hampton
Visiting Angels Home Care
Helotes,TX
1
Certification
5
years of professional experience
Detail-oriented professional with a strong background in human resources and scheduling coordination. Known for effective communication and organizational skills, successfully implemented onboarding strategies and streamlined scheduling processes to improve operational efficiency.
Work History
Human Resources Assistant
1 Year 9 Months- Facilitated recruitment processes by screening candidates and coordinating interview schedules.
- Created onboarding programs that improved new hire integration and engagement.
- Conducted performance evaluations to identify skill gaps and support employee development.
Direct Care Professional
7 Months- Assisted residents with daily living activities and personal care, contributing to improved overall well-being.
- Coordinated with team members and healthcare professionals to deliver seamless care.
- Monitored resident behavior and communicated changes to supervisors, enabling prompt interventions.
Scheduling Coordinator
5 Months- Updated and organized records of staff availability, absences, holidays, and vacations to ensure accurate scheduling.
- Coordinated daily scheduling operations, including approving time off requests and facilitating shift swaps to meet staffing needs.
- Developed strategies for improving efficiency within the scheduling process.
- Collected and analyzed employee data to create efficient monthly work schedules aligning with operational demands.
Dispatcher Coordinator
5 Months- Coordinated daily schedules for plumbing technicians and service calls to optimize service delivery.
- Confirmed appointments and addressed customer inquiries to enhance client satisfaction.
- Communicated with customers to confirm appointments and address inquiries.
- Collaborated with other departments to streamline operations and improve service coordination.
Office Support Manager
1 Year 5 Months- Organized client records and documentation to enhance accessibility and ensure compliance.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks when needed.
- Monitored inventory levels of office supplies and placed orders.
- Provided administrative support to senior management team to facilitate efficient operations.
Education
GED
Some College (No Degree) - Medical Assistant
Skills
Recruitment strategy
Onboarding programs
Performance management
HR management
Human resources operations
HR policies and procedures
Employee relations
Data management
Data analysis
Effective communication
Employee support
Policy implementation
Certification
- STNA
Education and Training
other,other
Timeline
Human Resources Assistant
Visiting Angels Home Care
08.2024 - 05.2026Read More
Direct Care Professional
Brookdale Pinnicle
01.2024 - 08.2024Read More
Scheduling Coordinator
Heartis San Antonio
06.2023 - 11.2023Read More
Dispatcher Coordinator
Merritt Plumbing
10.2022 - 03.2023Read More
Office Support Manager
Amada Senior Care
05.2021 - 10.2022Read More
Miami Jacobs Career College
Some College (No Degree) from Medical Assistant
Read More
Tolles Career & Technical Center
GED
Read More