Marcia Little
Acworth,GA
Summary
Adept at driving event success and operational excellence, I leveraged my skills in crisis management and superior work ethic at The Marietta Brickyard to enhance event offerings and streamline processes. Demonstrating team leadership, I significantly improved vendor relations and customer satisfaction, embodying a proactive and achievement-focused approach.
Skilled Key Person proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 13 years of experience. Market- savvy and performance driven with motivational leadership style focused on maximizing team contributions and performance.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
19
19
years of professional experience
Work History
Nutrition Assistant
Paulding County School District
08.2023 - Current
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Maintained inventory levels of food supplies while adhering to budget constraints and minimizing waste.
- Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
- Demonstrated flexibility in adapting to schedule changes or additional assignments as needed in a fast-paced environment.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in nutrition services.
- Coordinated with kitchen staff members effectively, ensuring smooth operations during peak service hours.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Conducted regular quality assurance checks on prepared meals to ensure adherence to nutritional standards.
- Promoted a positive dining experience for all clients by addressing concerns and providing prompt resolutions.
Event Manager
The Marietta Brickyard
11.2015 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Generated ideas to enhance and expand current event offerings.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated florists, photographers, and musicians for events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Coordinated transportation and parking arrangements for guests and vendors.
Key Person
Brumby Elementary School - CCSD
08.2013 - 10.2016
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Opened and closed kitchen every day by counting registers, making deposits, and storing and filing all daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Processed cash, credit, debit, and check payments.
- Opened inventory boxes and restocked shelves.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store's stock inventory and ordered new merchandise to replenish low-stock items.
- Oversaw team of 6 employees.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Prepared reports and technical documentation of day-to-day production processes.
- Oversaw logistics and inventory management for storeroom.
Nutrition Assistant
Argyle Elementary School - CCSD
08.2006 - 08.2013
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Collaborated with healthcare professionals to provide optimal nutritional care for students.
- Monitored food safety and sanitation standards in food service areas.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Detected disposition of spoiled food and other unusual conditions.
- Developed and maintained accurate nutrition records and databases.
- Preserved inventory of nutrition-related supplies and equipment.
- Participated in staff meetings and other committees related to nutrition care.
- Educated students and staff on nutrition management.
- Directed and evaluated kitchen and food service staff.
- Participated in nutrition research projects and programs.
- Participated in grant writing and research projects related to nutrition.
Education
High School Diploma -
Amityville Memorial High School
Amityville, NY06.1996
Vocational Police Science And Law - Criminal Justice
Wilson Tech Center
Dix Hills, NY06.1996
Skills
- Team Leadership and Motivation
- Managing Live Events
- Crisis Management
- Vendor Relationship Management
- Continuous Improvements
- Public Safety and Security
- Superior Work Ethic
- Administrative Duties
- Till Counting
- Merchandise Promotion and Display
- Scheduling and Time-Tracking
- POS Terminal Operation
- Managing Inventory Stock
- Closing Procedures
- Managing Customer Needs
- Health and Safety Procedures
- Good Communication Skills
- Complex Problem-Solving
- Retail Industry Experience
- Stock Replenishment
Timeline
Nutrition Assistant
Paulding County School District
08.2023 - Current
Event Manager
The Marietta Brickyard
11.2015 - Current
Key Person
Brumby Elementary School - CCSD
08.2013 - 10.2016
Nutrition Assistant
Argyle Elementary School - CCSD
08.2006 - 08.2013
High School Diploma -
Amityville Memorial High School
Vocational Police Science And Law - Criminal Justice
Wilson Tech Center
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