Marcia Lopez
Las Vegas,NV
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Sales Associates
Mandalay Bay Resorts & Casino
01.2023 - Current
- Deliver exceptional, courteous, and personalized service to each customer in a genuinely engaging manner
- Successfully manage customer transactions and inquiries in a fast-paced, high-pressure sales setting, consistently maintaining a personable approach
- Offer precise information on products and promotions, ensuring customers are well-informed
- Demonstrate comprehensive knowledge of various departments to effectively guide customers when unable to address their requests or queries, ensuring they receive the best assistance
- Uphold a tidy and well-organized work environment
- Contribute to stocking and maintaining the sales floor.
Retail Sales Associates
Caesars Entertainment
01.2022 - 10.2023
- Provided invaluable assistance to customers in their purchase decisions
- Managed the seamless transfer of merchandise from the stock room to the sales floor
- Extended warm and courteous greetings to all customers, creating a welcoming atmosphere
- Addressed customer inquiries and concerns with prompt and professional assistance.
Skills
- Customer Serves
- Attention to Detail
- Product Knowledge
- Time Management
- Communication
- Organization
- Problem Solving
- Active Listening
- Money Handling
- Transaction Processing
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associates
Mandalay Bay Resorts & Casino
01.2023 - Current
Retail Sales Associates
Caesars Entertainment
01.2022 - 10.2023
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