Marcia Manin
Dumont,MN
Summary
Proven track record in healthcare, exemplified by enhancing patient satisfaction at Meadow Lane Rehabilitation Health Care Center through exceptional customer service and problem-solving skills. Adept at fostering teamwork and collaboration, demonstrated by effectively coordinating with physical therapists to implement rehabilitative measures. Continuously improved professional skills, ensuring high-quality care and safety standards.
Overview
26
26
years of professional experience
Work History
DSP
Lutheran Social Services of MN
Alexander MN
05.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Traveling CNA
Freestar
Watertown, SD
11.2017 - 05.2020
- Continuously sought opportunities for professional development and ongoing learning, resulting in the delivery of high-quality patient care.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and standards.
- Conducted thorough patient assessments at the start of each assignment, establishing a solid foundation for ongoing care provision.
- Implemented appropriate rehabilitative measures under the guidance of physical therapists for post-acute patients returning home.
- Developed strong rapport with patients and families, fostering trust and open communication throughout the caregiving process.
CNA
Meadow Lane Rehabilitation Health Care Center
Benson, MN
02.2017 - 03.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Behavior Technician
Charter Behavioral Health
Largo, FL
09.1998 - 09.2010
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
Education
None - Criminal Justice
Florida Metropolitan University
Palm Harbor, FLGED -
Franklyn High School
Somerset, NJCertificate - Office Occupations
Vo Tech
Somerville, NJ08.1990
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
Timeline
DSP
Lutheran Social Services of MN
05.2024 - 08.2024
Traveling CNA
Freestar
11.2017 - 05.2020
CNA
Meadow Lane Rehabilitation Health Care Center
02.2017 - 03.2020
Behavior Technician
Charter Behavioral Health
09.1998 - 09.2010
None - Criminal Justice
Florida Metropolitan University
GED -
Franklyn High School
Certificate - Office Occupations
Vo Tech