Skilled multitasker with excellent work ethic. A team player and problem solver. Willing to take on any task to help the team. Reliable and dedicated with an organized and resourceful approach to challenges.
Overview
8
8
years of professional experience
Work History
International Shipping Specialist
Stuller, Inc
05.2000 - 12.2003
Compliance to US and custom laws and procedures.
Translation of products and paperwork and preparation of international documents (NAFTA certificate of origin, commercial invoice, shipper's export declaration, etc.).
Determination of harmonized tariff code classifications.
Determination of shipping procedures and restrictions (Fedex, UPS, US Mail, etc.).
Provide customer service with product information and tracking numbers.
Heavy research skills, confirmation, invoicing, packing and splitting orders.
Lagal Assistant
Carlson, Messer & Turner LLP
01.2000 - 05.2000
Performed administrative duties to assist the legal team.
Researched performed for attorneys.
Answered large volume of incoming calls daily to resolve client issues and schedule appointments.
Scheduled court dates and client meetings.
Organized bookkeeping for court cases.
Maintained legal documents and dictation data entry.
English Teacher
CCLS - Cultural Center Of Languages Studies
02.1998 - 08.1999
Developed innovative lesson plans to engage students in English language learning.
Assessed student progress and provided feedback to improve performance and establish academic success.
Prepared and implemented lesson plans covering required course topics.
Designed and implemented assessments to measure student progress in English language learning.
Airport Agent
Transbrasil Linhas Aereas S.A.
02.1997 - 08.1999
Provided assistance for people checking-in, making reservations and rebooking flights.
Provided solutions for boarding issues, security, travel complications, hotel and meal accomodations due to flight delays or cancellations.
Balanced aircraft payload.
Communication between airline and passengers.
Sales Assistant
DP Instrumentos Cientificos Ltda
09.1995 - 02.1997
Assisted customers with prompt and polite support in-person and via telephone.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Established rapport with customers using active listening and interpersonal skills.