Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marcia Prendergast

Virgin,NV

Summary

Skilled multitasker with excellent work ethic. A team player and problem solver. Willing to take on any task to help the team. Reliable and dedicated with an organized and resourceful approach to challenges.

Overview

8
8
years of professional experience

Work History

International Shipping Specialist

Stuller, Inc
05.2000 - 12.2003
  • Compliance to US and custom laws and procedures.
  • Translation of products and paperwork and preparation of international documents (NAFTA certificate of origin, commercial invoice, shipper's export declaration, etc.).
  • Determination of harmonized tariff code classifications.
  • Determination of shipping procedures and restrictions (Fedex, UPS, US Mail, etc.).
  • Provide customer service with product information and tracking numbers.
  • Heavy research skills, confirmation, invoicing, packing and splitting orders.

Lagal Assistant

Carlson, Messer & Turner LLP
01.2000 - 05.2000
  • Performed administrative duties to assist the legal team.
  • Researched performed for attorneys.
  • Answered large volume of incoming calls daily to resolve client issues and schedule appointments.
  • Scheduled court dates and client meetings.
  • Organized bookkeeping for court cases.
  • Maintained legal documents and dictation data entry.

English Teacher

CCLS - Cultural Center Of Languages Studies
02.1998 - 08.1999
  • Developed innovative lesson plans to engage students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Prepared and implemented lesson plans covering required course topics.
  • Designed and implemented assessments to measure student progress in English language learning.

Airport Agent

Transbrasil Linhas Aereas S.A.
02.1997 - 08.1999


  • Provided assistance for people checking-in, making reservations and rebooking flights.
  • Provided solutions for boarding issues, security, travel complications, hotel and meal accomodations due to flight delays or cancellations.
  • Balanced aircraft payload.
  • Communication between airline and passengers.

Sales Assistant

DP Instrumentos Cientificos Ltda
09.1995 - 02.1997
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Managed customers at fairs and conferences.

Education

Bachelor of Arts - Translation And Interpretation

Sao Judas Tadeu University
São Paulo, Brazil

Skills

  • Bilingual
  • Family Guidance
  • Home Environment Assessment
  • Relationship Issues Management
  • Constructive Feedback
  • School Visits
  • Hosting Meetings
  • Living Skills Assistance
  • Best Practices and Standards
  • Site Visits
  • Home Evaluations
  • Job Search Coaching

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

International Shipping Specialist

Stuller, Inc
05.2000 - 12.2003

Lagal Assistant

Carlson, Messer & Turner LLP
01.2000 - 05.2000

English Teacher

CCLS - Cultural Center Of Languages Studies
02.1998 - 08.1999

Airport Agent

Transbrasil Linhas Aereas S.A.
02.1997 - 08.1999

Sales Assistant

DP Instrumentos Cientificos Ltda
09.1995 - 02.1997

Bachelor of Arts - Translation And Interpretation

Sao Judas Tadeu University

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Marcia Prendergast