MARCIA RICHARDSON
Atlanta,Georgia
Summary
Results-driven Construction Project Management Specialist with over 4 years of experience in the commercial construction industry and 10 years of Project Management. Expertise in managing all phases of construction projects, from pre-construction planning to execution and closeout. Proven ability to oversee budgets, lead cross-functional teams, negotiate with vendors, and ensure compliance with safety regulations and quality standards. Demonstrated skill in driving successful project outcomes in fast-paced, high-pressure environments. Committed to fostering collaborative relationships with clients, contractors, and stakeholders.
Overview
17
17
years of professional experience
Work History
Implementation Project Manager
Floor & Decor
04.2023 - Current
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
Project Manager, Training
SIII Clinical
02.2021 - 04.2023
- Oversaw clinical monitoring activities, ensuring compliance with regulatory standards and project requirements.
- Managed performance metrics, provided training, and addressed quality issues through audits and meetings.
- Coordinated with stakeholders to ensure timely and budget-compliant delivery of clinical monitoring projects.
Health Research Equity Project Manager
Center of Disease Control Foundation
10.2021 - 10.2022
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Planned, designed, and scheduled phases for large projects.
Independent Insurance Agent
Liberty Mutual Insurance
02.2020 - 02.2021
- Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
- Conducted thorough risk assessments to develop tailored insurance solutions that met individual client needs.
- Developed a robust agency book and analyzed performance metrics to drive improvement.
Licensed Insurance Agent
State Farm Insurance
10.2013 - 01.2020
- Supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action
- Set aggressive targets for employees to drive company success and strengthen motivation
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Flight Attendant
Delta Air Lines
09.2015 - 02.2018
- Coordinated in-flight tasks and facilitated communication between flight deck and cabin crew to ensure smooth operations and compliance with safety regulations.
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
Guest Relations
Atlanta Braves
06.2010 - 09.2013
- Assisted in training new team members on company policies, procedures, and guest relations best practices.
- Managed VIP guest relations, ensuring their needs were met in a timely manner while maintaining discretion and confidentiality.
NBA Dancer
Atlanta Hawks
06.2008 - 06.2010
- Ensured punctuality and preparation for all team events, including impromptu appearances.
- Engaged with customers, fans, and vendors, representing the team and fostering positive relationships.
- Contributed to community service initiatives and non-profit partnerships through the Atlanta Hawks.
Special Projects Coordinator
Boys and Girls Clubs of America
08.2007 - 06.2008
- Conducted post-project reviews to identify lessons learned and best practices, contributing to continuous improvement in project management processes.
- Assisted in planning and implementing programs and activities for youth groups, including offsite field trips.
- Provided guidance, support, and skills training to youth members, focusing on confidence building and problem-solving.
Education
Master of Arts - Theology
Grand Canyon University
Phoenix, AZ06.2013
Bachelor of Arts - Mass Communications
Clark Atlanta University
Atlanta, GA05.2008
Skills
- Project Management
- Budget Management & Cost Control
- Contract Development & Negotiation
- Regulatory Documentation & Compliance
- Risk Assessment & Mitigation
- Vendor & Contractor Management
- Quality Assurance & Compliance
- Project Estimation & Bidding
- Team Leadership & Collaboration
- Construction Documentation & Reporting
- Client & Stakeholder Communication
- Software Proficiency: MS Suite, MS Project, Jira, Smartsheets
Timeline
Implementation Project Manager
Floor & Decor
04.2023 - Current
Health Research Equity Project Manager
Center of Disease Control Foundation
10.2021 - 10.2022
Project Manager, Training
SIII Clinical
02.2021 - 04.2023
Independent Insurance Agent
Liberty Mutual Insurance
02.2020 - 02.2021
Flight Attendant
Delta Air Lines
09.2015 - 02.2018
Licensed Insurance Agent
State Farm Insurance
10.2013 - 01.2020
Guest Relations
Atlanta Braves
06.2010 - 09.2013
NBA Dancer
Atlanta Hawks
06.2008 - 06.2010
Special Projects Coordinator
Boys and Girls Clubs of America
08.2007 - 06.2008
Master of Arts - Theology
Grand Canyon University
Bachelor of Arts - Mass Communications
Clark Atlanta University
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