Marcia Weddle

Milwaukee

Summary

Compassionate and detail-oriented healthcare professional with experience in behavioral health intake, client data management, and patient coordination. Skilled in maintaining accurate electronic health records, verifying insurance, and providing empathetic support to clients. Dedicated to promoting efficient, patient-centered care in behavioral and medical environments.

Overview

years of professional experience

Work History

Intake Specialist

Rogers Behavioral Health

West Allis, WI

06.2025 - 01.2026

Conduct client intake interviews, gather medical and psychosocial information, and enter data into EHR systems.
Coordinate patient admissions and referrals to ensure smooth transitions across departments.
Verify insurance coverage, process authorizations, and maintain HIPAA-compliant documentation.
Communicated effectively with patients and families, addressing inquiries regarding treatment options and procedures.
Completed intake assessment forms and filed clients' charts.

Customer Service Agent

Prospect Airport Services (PSA)

Milwaukee, WI

08.2023 - 01.2024

Assisted travelers with accessibility needs and ensured safety and comfort throughout service.
Maintained accurate travel documentation and coordinated closely with airport staff.

Internship

Human Development Center, Inc.

Milwaukee, WI

04.2022 - 11.2022

Gained exposure to macro- and micro-levels of social work practice.
Supported case management tasks, community outreach, and data entry related to client services.

Education

High School - General Studies

Brown Deer High School

Brown Deer, WI

05-2020

Skills

Data Entry & Management: Accurate, high-volume entry of client/patient data into CRM, EHR, EMR systems
Software Proficiency: Microsoft Office (Word, Excel, Outlook, PowerPoint); Case Management & Database Systems
Insurance Verification & Billing: Knowledge of HIPAA, Medicare, Medicaid, CPT, ICD-10/9 coding

Scheduling & Coordination: Skilled in managing calendars, appointments, and client referrals
Documentation & Record Keeping: Experienced in maintaining confidential records and progress notes

Timeline