Summary
Overview
Work History
Education
Skills
Timeline
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Marcia Young-McDonald

Bay Shore,NY

Summary

Dynamic and compassionate professional with extensive experience at Fulton Commons Care Center, adept in mental health support and client assessment. Excelled in enhancing client outcomes through individualized care plans and crisis intervention. Proven track record in building strong client rapport and collaborating with multidisciplinary teams to improve care quality.

Developed critical skills in structured, client-focused environment, seeking to transition into new field. Gained expertise in empathy-driven communication and effective case management. Aiming to leverage these transferable skills to contribute positively to different professional domain.

Overview

16
16
years of professional experience

Work History

Social Work Trainee

Fulton Commons Care Center
09.2024 - Current
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Enhanced client outcomes by conducting comprehensive assessments and developing individualized service plans.
  • Provided crisis intervention, addressing immediate needs and connecting clients to appropriate resources.
  • Collaborated with multidisciplinary teams for effective client support and care coordination.
  • Developed strong rapport with clients through empathetic listening and clear communication skills.
  • Consulted with other professionals to gain insight and advice and build strong network within organization.

Certified Nursing Assistant

Fulton Commons Care Center
09.2008 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Built rapport with patients and families, providing emotional support during difficult times.

Certified Nursing Assistant

Northwell Health Southside Hospital
02.2019 - 02.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Education

Bachelor of Science - Psychology

Capella University
225 6th St S, 9th Floor, Minneapolis, MN 55402
08-2024

Associate of Arts - Human Services

Nassau Community College
Garden City, NY
09-2019

GED -

Nassau Community College
Garden City, NY
11-2013

Skills

  • Behavioral observation
  • Self-awareness
  • Substance abuse awareness
  • Client advocacy
  • Empathy development
  • Mental health support

Timeline

Social Work Trainee

Fulton Commons Care Center
09.2024 - Current

Certified Nursing Assistant

Northwell Health Southside Hospital
02.2019 - 02.2025

Certified Nursing Assistant

Fulton Commons Care Center
09.2008 - Current

Bachelor of Science - Psychology

Capella University

Associate of Arts - Human Services

Nassau Community College

GED -

Nassau Community College

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Marcia Young-McDonald