Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and evaluates performance. Excellent interpersonal and communication skills. Problem solver, networker and consensus builder.
Overview
23
23
years of professional experience
Work History
Quality Review Team Lead
CURRY DAVIS CONSULTING GROUP
04.2021 - Current
Direct and supervise team members conducting quality reviews to confirm eligibility for emergency rental assistance.
Complete quality checks to confirm compliance with federal regulations and ensure accurate payments are issued for eligible participants.
Monitor team performance to ensure program compliance, increase productivity and maintain quality standards.
Recruit, train, provide policy interpretation and technical support to remote staff in a high volume, fast paced environment.
Grant Manager
GA Department Of Human Services
02.2016 - 01.2020
Managed all aspects of federal grant awarded to GA DFCS to serve 5000 participants in nine GA counties.
Collaborated with GA DFCS, GA Dept of Labor and local workforce agencies to provide case management, employment, and training resources to participants.
Monitored and analyzed business performance to identify areas of improvement and implement corrective action.
OFI Program Director
GA DIVISION OF FAMILY & CHILDREN SERVICES
06.2000 - 02.2016
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Provided direct supervision and leadership to supervisory staff, evaluated performance, ensured quality services were provided to program participants.
Education
BACHELOR OF SCIENCE in SOCIAL WORK -
TENNESSEE STATE UNIVERSITY
NASHVILLE, TN
05.1982
Skills
Program/Project Manager
Quality Improvement
Team Supervision
Case Management
Work Planning, Prioritization, Evaluation
Analytical, decision-making, negotiating skills
Microsoft Office Proficient
Remote Office
Timeline
Quality Review Team Lead
CURRY DAVIS CONSULTING GROUP
04.2021 - Current
Grant Manager
GA Department Of Human Services
02.2016 - 01.2020
OFI Program Director
GA DIVISION OF FAMILY & CHILDREN SERVICES
06.2000 - 02.2016
BACHELOR OF SCIENCE in SOCIAL WORK -
TENNESSEE STATE UNIVERSITY
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