Marcie Wood
Coats,NC
Summary
Compassionate Family Caregiver known for highly productive and efficient task completion. Specialize in personalized care planning, emotional support, and health monitoring to ensure optimal care. Excel in communication, patience, and empathy, utilizing these soft skills to enhance client comfort and well-being. Understand importance of adapting to changing needs and maintaining respectful, supportive relationships with families.
Overview
17
17
years of professional experience
Work History
Family Caregiver Specialist
Harnett County Department of Aging
07.2022 - Current
- Coordinate meetings between caregivers and Division of Aging Specialists
- Conduct home visits and assess family needs
- Order supplemental supplies and maintain updated forms for program participants
- Record and manage family data using Laserfiche software
Program Coordinator I
NC Division of Motor Vehicles
12.2015 - 07.2022
- Process and upload medical documentation into FAF and SADLS systems
- Handle CDL waivers and window tint application reviews
- Prepare and submit routine metric reports (weekly, biweekly, monthly)
- Train new staff on software use and REC sheet processing protocols
Processing Assistant IV
NC Division of Health: Mental Health Licensure & Certification
07.2008 - 12.2015
- Review and process official correspondence regarding deficiencies for mental health providers
- Maintain confidential records for 35 counties
- Manage documentation for mental health facilities within the Raleigh office
Education
Bachelor's - Human Services Management
University of Phoenix
Associate of Applied Science - Early Childhood Education
Johnston Community College
High School Diploma -
Triton High School
Skills
- Typing Speed
- Microsoft Office Suite
- Laserfiche
- Aspen
- FAF Software
- Medicare Documentation
- SADLS
Timeline
Family Caregiver Specialist
Harnett County Department of Aging
07.2022 - Current
Program Coordinator I
NC Division of Motor Vehicles
12.2015 - 07.2022
Processing Assistant IV
NC Division of Health: Mental Health Licensure & Certification
07.2008 - 12.2015
Bachelor's - Human Services Management
University of Phoenix
Associate of Applied Science - Early Childhood Education
Johnston Community College
High School Diploma -
Triton High School