Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Activities & Honors
Languages
Timeline
Generic

MARCIE DOROTHY RICHARDS

Yorkville,Illinois

Summary

Compassionate and results-driven professional with a Master’s degree in Forensic Social Work and Conflict Resolution Mediation, offering extensive experience in healthcare, victim services, and education sectors. Proven ability to collaborate effectively with multidisciplinary teams, advocate for client needs, and implement impactful solutions in high-pressure environments. Expertise in conflict resolution, social work, and client-centered care is complemented by hands-on experience in patient care, crisis intervention, and educational settings. Committed to fostering positive change and enhancing the well-being of vulnerable populations through proactive, empathetic, and strategic approaches.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Neurofeedback Therapy Internship
  • Documented client progress and feedback using computer-based systems
  • Applied neurofeedback techniques to monitor brainwave and heart wave activities
  • Provided supportive care and monitored clients during therapy sessions

AID Services Victim Services Internship
  • Collaborated with police and crisis teams to connect clients with immediate resources
  • Assisted clients with transportation to court appointments and advocated for them during legal proceedings
  • Conducted needs assessments and provided advocacy and support services
  • Department of Veterans Affairs, North Chicago, IL

Science Lab Teacher’s Aide / Substitute Teacher

J S Morton Freshman Center – District 201, Cicero, IL
01.2019 - Current
  • Prepared materials and organized science lab setups, ensuring smooth classroom operations
  • Assisted in inventory management and coordinated supplies for the science department
  • Substituted for teachers, ensuring continuity of instruction and classroom management
  • Attended in-service meetings and supported field trips as a chaperone

CNA/Phlebotomist/Health Care Technician/Timekeeper
03.2004 - 07.2016
  • Delivered high-quality patient care, including ADL assistance, vital signs monitoring, and phlebotomy
  • Trained and mentored new hospital staff, fostering a collaborative team environment
  • Conducted EKGs, patient admissions, and patient progress documentation
  • Led improvement projects that reduced sentinel events through data analysis and technology integration

Education

Master’s degree - Forensic Social Work

Aurora University
Aurora, IL
05.2024

Skills

  • Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Calendar Management
  • Interpersonal Skills: Active Listening, Communication, Emotional Intelligence, Leadership, Collaboration

  • Project Management: Problem-Solving, Creativity, Time Management
  • Clinical Skills: Patient Care, Phlebotomy, EKG, ADL Support, Crisis Intervention

Accomplishments

  • Enhanced student learning with [strategy].
  • Brought about [results] though [actions].
  • Managed [Subject and level] classroom for [extended timeframe].

Affiliations

  • National Association of Social Workers

Certification

  • Certifications: CNA, Phlebotomist, Health Technician, Certified Mediator
  • Licenses: Licensed Social Worker, Substitute Teacher

Activities & Honors

Member, Honor Society

Languages

English
Professional Working

Timeline

Science Lab Teacher’s Aide / Substitute Teacher

J S Morton Freshman Center – District 201, Cicero, IL
01.2019 - Current

CNA/Phlebotomist/Health Care Technician/Timekeeper
03.2004 - 07.2016

Neurofeedback Therapy Internship

AID Services Victim Services Internship

Master’s degree - Forensic Social Work

Aurora University