Detail-oriented professional with strong customer service and coordination skills. Proven ability to manage data effectively and resolve issues promptly, enhancing patient care and operational efficiency.
Overview
6
6
years of professional experience
Work History
Hospital Coordinator
T.O.N.E Home Health
Farmington Hills
07.2023 - 12.2025
Communicated with case management at all hospitals to coordinate home care.
Entered data to keep up with the weekly hospitalization numbers.
Ensure the possession of medical records for the patient post-discharge.
Cafe Supervisor
Lifetime Fitness Cafe
Troy
07.2022 - 07.2023
Supervised daily cafe operations and ensured smooth workflow.
Trained and mentored new staff on customer service standards.
Resolved customer complaints promptly and professionally.
Food and nutrition
Beaumont Troy
Troy
06.2020 - 06.2022
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Paid close attention to details, such as allergies, to ensure the safety of the patients.
Education
High School Diploma -
Stevenson High School
Sterling Heights
06-2017
Skills
Attention to detail
Time management
Data analysis
Critical thinking capacity
Customer service
Active listening
High-energy attitude
Strong teamwork
Fluent in Arabic
Affiliations
Volunteer, Clinton Twp Library- Help with organizing book fair