Marco Arturi
Hayward,CA
Summary
I am a motivated person who brings a strong work ethic to my job. I enjoy being part of a team focused on the same goal and seeing those goals achieved all while building strong professional relationships with my co-workers.
Overview
22
22
years of professional experience
Work History
Dairy Team Member
Whole Foods Market
10.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked my way up from Team Member, to Dairy Buyer, to Assistant Team Leader in the 4 years I have been with Whole Foods Market
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach production targets.
- Supervised co-workers.
- Used advanced features of Microsoft Office to complete necessary reports for senior management review.
- Developed solid professional relationships to broaden efficiency of the Dairy department.
Mate
Trader Joe's
07.2016 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Crew Team Member
Trader Joes
12.2001 - 07.2016
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Operated register to process payments and collect cash payment for order totals.
- Assisted other team members to achieve goals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Education
Bachelor of Arts - Speech Communications
San Francisco State University
San Francisco, CA01.2014
Skills
- Stocking and Replenishing
- Clear Communication
- Safe Work Practices
- Willingness to Learn
- End Cap Placement
- Corrective Actions
- Attention to Detail
Languages
German
Professional Working
Spanish
Elementary
Timeline
Dairy Team Member
Whole Foods Market
10.2019 - Current
Mate
Trader Joe's
07.2016 - 08.2019
Crew Team Member
Trader Joes
12.2001 - 07.2016
Bachelor of Arts - Speech Communications
San Francisco State University
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